Predefined Outlook Fields not available to add into a BCM record

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Morgan

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Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
When in form design in Business Contact Manager, there are many "standard" fields that do not show up as available to add in to a custom Account or Business Contact. A nice, clean example is the field "Assistant's Phone." Like many predefined fields, it does not show up as a field that can be added to a BCM record. If you were to create a new field named "Assistant's Phone" BCM returns an error something like "This predefined field already exists. Please select another field name."

I recognize that I could just work-around by creating a custom field named "Assistant's Phone Number," but if BCM knows the predefined fields, it would be better to use them instead of lots of custom fields.

Has anyone found how to access or unlock all of the available predefined fields? (FWIW, I contacted MS support; they told me to contact my IT department!)
 
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