How do I get the database tool to recognize my data file?

[Julieanne Newberry]

I set up BCM on my desktop and now want to share with the rest of the office. I downloaded BCM database tool on the C drive of the server and all was well until I tried to move through the wizard. The only option that gets me to a data file is creating a database. However, I receive the error message "Cannot create a new database. The operation has been rolled back. Please make sure the database service is running". How can I make this work? Truthfully, I don't want to create a new database - I have already set one up; Restore only gives me the database server instance but no choices for the database name list. I have installed BCM on another co-workers desktop and allowed the database to be shared with her. What more am I missing? Why can't I get the server to see the data file?

 

[Forum Admin]

Is SQL or Outlook/BCM installed on the server? Where is the database you want to share?

 

[tlassner]

1. The BCM database has to be created over the Outlook addin
2. the BCM database tool is only for installing and managing a shared database on a remote server
3. If runnning in your local macine goto Outlook - file - business Contact Manager - manage databse - create new; after that got to share database in the Business Contact Manager Menu (file - business Contact Manager) and share it.

If you get the error message cannot create databse, check if alle required SQL Server installations are installed in your desktop pc