Duplicating email accounts, notes and missing calendar when iTunes syncs.

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J

Jeffm91

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Help please. On syncing my iPhone5 with Outlook 2010, using iTunes, I have recently developed a strange issue. Can anyone assist please? Problem summary:
1) in Outlook I have 1 copy of each email account showing as normal, (12 accounts in total - 8 IMAP Google and Yahoo, 4 pop3) no problems at all with send and receive to or from Outlook. After syncing with iTunes, on each and every sync, I end up with 4 copies of each email account on my iPhone, giving me 48 email accounts on the iPhone and x4 receiving of every email.
2) also in Outlook I have 1 copy of each of my Notes showing ... After every sync I have 4 copies of each note showing on the iPhone.
3) also in Outlook I have only 1 Calendar but after a sync I have duplicate events showing on the iPhone and reminders coming up on both the iPhone and in Outlook for events that have long since been moved or cancelled.
I do not have iCloud active. I have no iCloud showing in Outlook or on the iPhone. I do not use Exchange.
I have tried deleting the email accounts on the phone and re-syncing; the same thing happens. I have deleted and reinstalled iTunes; that made no difference either. In iTunes I see 4 email account duplicates listed for each account on Outlook and I cannot uncheck their boxes or delete the duplicates. Overwriting information on the iPhone does not work. Even resetting the iPhone history does not work. I assume iTunes simply reads data from Outlook and that somehow I must have an error or duplication inside Outlook that is not visible to me, which is being acted upon by iTunes.
Does anyone have any suggestions as to what is causing this and what will solve it please?
Many thanks.
 
R

rst75

Can you change the settings in itunes so you son't sync account settings to the iPhone? That could solve a lot of the problems.
 
J

Jeffm91

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thanks for the suggestion. Although this would stop email account duplication it does not stop the calendar and note issues and does not get to the bottom of the cause for all this in the first place. I need to know why i have duplcate accounts in Outlook I cannot appear to see and how to get rid of them.
Any other suggestions more than welcome please.
 
N

Neave

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Office 365 Exchange
How can I restore missing notes from iTunes backup files? Can I just restore notes from iTunes backup flies and left other data unchanged?
 
N

Neave

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Office 365 Exchange
Neave said:
How can I restore missing notes from iTunes backup files? Can I just restore notes from iTunes backup flies and left other data unchanged?
Click to expand...
I think I find out the methods now, anyway, thanks. I actually restore notes from iCloud.
 
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