could not update calendar

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Mike Sells

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Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I have a user that I added a second exchange account (let's say RoomInfo) to their profile. This account in in a separate domain and has full access to several room resources in that domain. When the user is viewing the calendars, these particular calendars display 'Could not be updated'.

Here is the weird part. If I create a separate profile for RoomInfo, when the user views the calendar, the calendars of the room resources are updated and all of the information is displayed correctly. If I add the user to this profile as an exchange account all calendar information is updated and displayed correctly. If I delete the user's profile then create a new profile with the user's exchange account added first then the RoomInfo account added, the calendars of the room resources display 'Could not be updated'. In each case when I created the RoomInfo exchange account I unchecked cache-mode.
 

Forum Admin

Senior Member
It sounds like the credentials of the primary account are being passed to the server. If you add the roominfo account first then set the user's normal account as the default, does it work?
 
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