Windows 10 - .msg files on disk show Explorer popup error

Status
Not open for further replies.

Ian Thomas

Senior Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
If I save an email from Outlook 2013 to disk - as .msg format file, and at some time want to view that file's contents via the Preview pane in Windows Explorer, I get a popup error message.
upload_2016-2-11_18-34-4.png


Outlook is my default mailer, though Windows 10 has the Mail app (I have not uninstalled it).

I have set Outlook 2013 as the default again, and restarted Windows - but I get this annoying error when I select any .msg file if the View > Preview Pane is set on (which it may be, and I may want it to be for other files).

If Preview is OFF, double-clicking the .msg opens it in Outlook (which is what I want).
I could do without previewing of .msg files (but would prefer that previewing worked - it should, shouldn't it?).
 

Ian Thomas

Senior Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
I couldn't edit the above within 10 minutes, but need to add the following -

I am using 64-bit Microsoft Office 2013 (Outlook). I have seen a post that this annoying problem (no previewer provided for Outlook?) is "by design" - but I know that .msg files will preview OK from Windows Explorer on a Windows 10 PRO machine with 32-bit Office installed.

So, is my remedy to the problem to find some 3rd-party .msg format previewer?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'm not aware of any 3rd party previewer for msg formats.

The problem is the 64bit version - there is no 64-bit previewer - and it is 'by design' (although that is not the best way to describe it) in that integration with the OS is not as good. Unless you need large file support (over 2GB) in Access or Excel, 32bit is recommended.
 
Last edited:

Ian Thomas

Senior Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
In Outlook 2013 64-bit, if a message is attached (rather than inline), or if a .msg file (saved from Outlook) is attached in the same way that one would attach a PDF DOC TXT or ZIP, Outlook has an inbuilt previewer that will allow one to see those. As expected.
However, there are different ways" to host previewing in Windows, and the way that is done for Outlook is not the same as the previewer hosted by File Explorer (Win10) / Windows Explorer.
I am loathe to uninstall Office 2013 64-bit and substitute 32-bit (and I suspect installing Outlook 2010 32-bit, which I have and used prior to Outlook 2013) is not advisable.
Writing a MSG/EML previewer for File Explorer is an option, but I may discover a way to circumvent the popup error message I posted an image of. Outlook 2013 will open .msg files on double-clicking - not as good as a preview in Explorer, but OK if I can get rid of the popup.
(I will try to mark this as Closed / Best Answer)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
FWIW, Office 32 bit is as good and fast as the 64bit version - the only people who NEED the 64bit version of office are people who work with 2GB+ access or excel files.
 

Brands ICT

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Recently i've created an 64 bit previewer, tested on windows 10 64 bit and windows 2008 r2 64 bit with office 2016. Drop me a line at info@brandsict.nl if you're interested.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
DoctorJellybean Windows Security Credentials appears once a day Using Outlook 2
D iCloud Add-in not working in Outlook 2013 and Outlook 2016 After Windows Upgrade & iCloud Upgrade Using Outlook 2
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
Marc2019 Cannot input Vietnamese Characters on my MSOutlook 2016 in Windows 7 Using Outlook 0
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 4
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 0
O Windows 1803 update : QAT and toolbar changed, language pack gone... Using Outlook 5
Mark Foley Color Categories on IMAP mail lost when installing new Windows 7 workstation Using Outlook 12
R Outlook and the Windows 10 notification center Using Outlook 8
V Outlook 2003 problem with Windows 10 Creators Update 1709 Using Outlook 0
R Sending emails via Outlook XP, from Windows 10 File Explorer Using Outlook 1
G Windows Update Causes BCM Database Access Problem? BCM (Business Contact Manager) 4
A BCM does not work with Windows 10 1703 any more BCM (Business Contact Manager) 3
J Outlook 2300 and Windows 10 Using Outlook 2
I Outlook on Windows Phone - compressed images .emz Using Outlook 0
A open Outlook with multiple windows. Using Outlook 0
K Paste from Windows Clipboard then change font without losing formatting Outlook VBA and Custom Forms 1
F POPIP Windows for every new email Using Outlook 2
T Saving all email to file folder in Windows Using Outlook 2
A added new calendar, now not syncing to windows phone Using Outlook 3
P How to make outlook display alert appear on top of other windows whenever a new email is received? Outlook VBA and Custom Forms 1
K VBA to move emails in folder to a windows folder Outlook VBA and Custom Forms 2
GregS No contacts sync from Outlook 2016 to Windows Phone Using Outlook 0
Diane Poremsky iCloud, Outlook 2016, and Windows 10 New Slipstick.com Articles 0
O Windows 10 x64 Outlook 2013 - URL does not open (anymore) Using Outlook 3
S Outlook 2007, windows 10 Font size Using Outlook 1
Diane Poremsky To Change the Default E-mail Program in Windows New Slipstick.com Articles 0
Diane Poremsky Restoring BCM Database After Upgrading Windows New Slipstick.com Articles 0
Diane Poremsky Outlook Links Won't Open In Windows 10 New Slipstick.com Articles 1
J Outlook 2007 connector and Windows 10 Using Outlook 3
billzant Windows 10 Outlook 16 and mail not working, encryption? Using Outlook 3
Diane Poremsky Searching for Outlook Items in Windows New Slipstick.com Articles 0
D Outlook (Office) 2007 & Windows 10 Pro Using Outlook 6
M Mark Complete keyboard shortcut... on a mac running Windows Bootcamp Using Outlook 0
M Question: Is there a rule that will save email in Windows Explorer Outlook VBA and Custom Forms 3
A windows mobile 10 calendar not syncing Using Outlook.com accounts in Outlook 0
I Previewers, Outlook 2013 on Windows 10 Using Outlook 2
David Langer iCloud 5.0 for Windows and Outlook 2016 Using Outlook 5
A BCM crashes after Windows 10 update BCM (Business Contact Manager) 1
Snoopy How can I sync Windows (10) Outlook (2016) with other devices - frustrated! Using Outlook 4
jChambler Cant install BCM on windows 10 BCM (Business Contact Manager) 12
Diane Poremsky Outlook Error Ox800CCC13 in Windows 10 New Slipstick.com Articles 2
Diane Poremsky BCM Errors after Upgrading to Windows 10 New Slipstick.com Articles 1
D iCloud for Windows v.4x Using Outlook 4
V move emails to windows folder and show sender details Using Outlook 7
I Outlook Contacts and Calenders not syncing between PC, IPhone, and Windows 8.1 tablet Using Outlook 3
Commodore Syncing Outlook 2013 and Windows phone Using Outlook 8
C VBA and windows updates Outlook VBA and Custom Forms 1
S Outlook 2010 won't send on Windows 8 Using Outlook 2
Michael Chiasson PST file shows 300+MB in Windows Explorer, but only 250kb in Outlook 2010 Using Outlook 1
Similar threads


















































Top