My office recently changed our email addresses from @suddenlinkmail.com to @____ (a vanity address). We are still with Suddenlink and we do not have Exchange. Prior to making the switch, I was able to view all of the folders I created in my Outlook on my iPhone 6, and file any emails on my iPhone into those folders. Everything synced perfectly. When we made the switch, I moved all of the folders from the one email address to the other simply by taking my mouse and moving it to the new email address in Outlook on my desktop. When I set up my new email address, I made sure to set it up as an IMAP account in both Outlook and on my iPhone (the same way it was set up before). Now, I only have basic folders like Inbox, Sent Message, Trash on my iPhone. I am able to receive and read emails on my iPhone and when I do, it will show them as read on my desktop and vice versa. But no folders. The folders are not nested under the "Inbox" and I do not have the two updates that I've read might cause interference. When I right-click on a folder and click "IMAP Folders," then click "Query," only the basic folders show up for me to "Subscribe" or "Unsubscribe" to, not all of my folders contained in my Outlook. Any help on how to resolve this issue would be MUCH appreciated!