Did you use auto account setup to add the account to Outlook? Was your account moved to the new server? After you log into Outlook.com, what url is in the address bar?
I hope I do not confuse you. Remember you are dealing with an 80+ year old mind. Thanks to your reply I find I now have two routes into my outlook. When I enter via my old Hotmail account, everything, including my emails and calendar comes up just fine. That URL reads "outlook.live.com/owa" However, when I enter outlook via my Win 10 Tile is when the problems occur. The Win 10 tile is set to boot up automatically in my Startup menu. This route shows no URL on the screen. I have no idea why one works and the other. My outlook tile comes via of my Office 365 program and is installed on three computers and a pad.
Ok.. that is how it connects to the old server. Do you know if your account was moved to the new server?
You can either:
log into outlook.com - if the url is outlook.live.com, it's the new server and you should remove the activesync account and add it back using auto account setup (below). It's up to you whether you remove the active sync account before adding it back - if this is your only account and data file, it will complain if you remove the account first.
Or you can just go to File tab in outlook and click Add - then enter your email address and click next (if you don't enter your password twice on the first screen, a dialog will come up and ask for it and it only needs it typed once). if it's on the new server, it will be added as an exchange server account instead of active sync. This will give you a better experience and should eliminate the disconnected message.
|B||Can I create a local PST file for SPAM on a drive that is usually disconnected?||Using Outlook||3|
|M||Outlook Is Disconnected In the Morning Or After Few Hours||Exchange Server Administration||1|
|L||Oulook always "disconnected" how do I keep it open all of the time?||Using Outlook||1|
|S||How to find out wether Echange is disconnected with outlook or not||Outlook VBA and Custom Forms||1|
|M||Outlook 2007 "Connection Status..." shows 3 "Disconnected" entries of type "Directory"||Using Outlook||18|