Hyperlinks not working in Outlook

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New Member
Outlook version
Outlook 2010 64 bit
Email Account
I looked at other threads but still have issue. Created template (office 2010) with hyperlinks in body of template. Function fine. Saved the template, reopened, links don't work without clicking somewhere else in the email. So from user perspective the links don't work.

How can I make the links active when the email is opened?


Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
is it a plain text or html message? Did you save it as an OFT (template) to your hard drive or as a published form?

I just tested it - an HTML template (oft) with the link 'hot' before saving the template was clickable when sent. It will work with plain text messages too, as long as the recipient's email client makes plain text links clickable - most do but it can be usually be turned off.


New Member
Outlook version
Outlook 2010 64 bit
Email Account
Thanks Diane. Yes, it's an .oft file on the hard drive. I am checking the oft itself versus after being sent but this issue came from user who received the email....strange.
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