email campaign - tracking opened emails

Status
Not open for further replies.

rino

Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
my company is planning to launch a series of email campaign internally. one requirement is to be able to track (and therefore log) that an email was opened. I have look at read receipts but the problem with it is some power users can disable and prevent sending back read receipts thereby affecting the stats which the campaign is collecting.

I have learned that 3rd party tools have gone around that limitation by embedding some image in an Outlook message. this image gets loaded from a server so once the server receives something like a pull request, for lack of a better term, for the image then it gets flagged that the email was opened.

I am a mail admin only, not much familiar with coding but understand simple programming or scripting. how can I do such embedding in an Outlook email to do the above?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you want to track it by person, you need to use an addin since you need to generate a coded link for each person it was sent to (contact monkey and others can do this). If you just want to track opens and not worry about who opened it, you can embed an image that is stored on a website.

Depending on how often you'll use it and how many messages you'll send, a service such as constant contact might work better.

a list of mass mail addins is here - Mass Mail Tools for Outlook - not all do tracking.
 

rino

Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
after much searching, i found how in the way of macros. you create this macro which in turn gets sent with your email.

Dim insp As Inspector
Set insp = ActiveInspector
If insp.IsWordMail Then
Dim wordDoc As Word.Document
Set wordDoc = insp.WordEditor
wordDoc.Application.Selection.InsertFile "e:\test.html", , False, False, False
End If



i have created a simple HTML file that loads a picture once the email was opened. my only problem now is how to know, from the server side, that the picture was requested/downloaded by a user?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You would need to have access to the server logs. (Sorry I forgot to mention that - I have access to my web server logs and sometimes forget that others might not.)

If you have access (or can get it), i recommend using a subdomain that is only used in email, so you can track it easier - something like 'https://s.mydomain.com'
 

rino

Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
I need a little help please. I found some code on the web plus from this website and it works. when I open an email it sends me a blank email indicating that the email have been opened. however, it seems it would always send a blank email whenever I touch that test email I sent to myself. I only need the macro to run when I open the mail.

here's the code:

Public WithEvents myItem As Outlook.MailItem
Public EventsDisable as Boolean

Private Sub Application_ItemLoad(ByVal Item As Object)
If EventsDisable = True Then Exit Sub
If Item.Class = olMail Then
Set myItem = Item
End If
End Sub


Private Sub myItem_Open(Cancel As Boolean)
EventsDisable=True
Dim objMsg As MailItem
Set objMsg = Application.CreateItem(olMailItem)

objMsg.To = "bugs@acme.com"
'objMsg.BCC = "me@slipstick.com"
objMsg.Subject = "test"
'objMsg.Body = Item.Body
objMsg.Send

Set objMsg = Nothing

EventsDisable=False
End Sub
 

rino

Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
correction. the macro runs everytime I click on new email. btw, I pasted the above code in the ThisOutlookSession part of the macro. could that be it?
 

rino

Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server 2013
well found out that the above macro only works for me. in my Outlook. when I send the email, I was expecting the macro would have been embedded in the sent email and therefore would execute once the recipient opens the email.

how then to embed a macro to a sent email and execute it at recipients end?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
A Links in email getting error message about group policy Using Outlook 4
richardwing Auto forward email that is moves into a specific outlook folder Outlook VBA and Custom Forms 2
J Recommendations for Outlook Duplicate Email Remover Using Outlook 6
Geldner Tweak Junk Email Reporting tool to default to particular email on send? Using Outlook 3
S Outlook 365 Can I change the possible range of highlighting colours when writing an Outlook email? Using Outlook 1
V Can one change the formatting of email title blocks? Using Outlook 0
P default font when sending email from browser Using Outlook 1
D VBA Macro to Print and Save email to network location Outlook VBA and Custom Forms 1
B IMAP server rejects sent email - cannot deliver messages Using Outlook 2
TedSch Small vba to kill political email Outlook VBA and Custom Forms 3
X Open Hyperlinks in an Outlook Email Message (Help with Diane's solution) Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Email notifications changed with Outlook 2021 Using Outlook 8
glnz How to retrieve or redo Verizon.net email password without affecting Outlook connection? Using Outlook 1
Z Copy specific email body text Outlook VBA and Custom Forms 0
D ISOmacro to extract active mail senders name and email, CC, Subject line, and filename of attachments and import them into premade excel spread sheet Outlook VBA and Custom Forms 2
M Outlook 365 refuses to send email Using Outlook 1
B Search and Find Email by Folder Name Outlook VBA and Custom Forms 2
K Closing external IMAP email... Outlook 2013 Using Outlook 0
L Capture email addresses and create a comma separated list Outlook VBA and Custom Forms 5
C Email bomb processing Outlook VBA and Custom Forms 1
O What would be the recommended way to change an email address (family member)? Using Outlook 0
A Outlook 2016 Macro to Reply, ReplyAll, or Forward(but with composing new email) Outlook VBA and Custom Forms 0
L Checking Sender Email Address for trusted domain from list on intranet Outlook VBA and Custom Forms 4
J How do you disable address search box when typing @ in body of email? Using Outlook 0
S HTML Code Embedded in String Within Open Outlook Email Preventing Replace(Application.ActiveInspector.CurrentItem.HTMLBody From Working Outlook VBA and Custom Forms 4
Victor.Ayala Automated way to check the option "Show this folder as an email Address Book" Outlook VBA and Custom Forms 2
D Wrong email address in Outlook 2003 "From" tab in new outgoing emails Using Outlook 4
D Forwarding email based on the attachment file type and specific text found on the attachment file name Outlook VBA and Custom Forms 1
F Forward incoming email with 4 embedded images in the body without original sender Outlook VBA and Custom Forms 22
W Macro to Filter Based on Latest Email Outlook VBA and Custom Forms 6
D Create advanced search (email) via VBA with LONG QUERY (>1024 char) Outlook VBA and Custom Forms 2
C Outlook 2007 Removing then adding account restores junk email processing Using Outlook 0
G Place jpg in body of email Outlook VBA and Custom Forms 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 2
N Save Selected Email Message as .msg File Outlook VBA and Custom Forms 12
HarvMan Toggle between calendar and email in Outlook 365 Using Outlook 12
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
G Email time stamp Using Outlook 2
G Schedule recurring email and attachments display Outlook VBA and Custom Forms 3
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
B Need to Copy an email to a subfolder Outlook VBA and Custom Forms 2
M How to setup outlook after importing old account information - Entering email account info creates with "(1)" after the account! Using Outlook 1
K Multiple Rules on Single Email Using Outlook 2
F VBA to move email from Non Default folder to Sub folders as per details given in excel file Outlook VBA and Custom Forms 11
e_a_g_l_e_p_i Outlook 2010 How to set default email address for website links Using Outlook 3
O Same email address, same person, names in so many ways Using Outlook 4
D Create new email from the received Email Body with attachment Outlook VBA and Custom Forms 10
D Outlook launch email showing new unread email in reading pane Using Outlook 11
B Zoom automatically next email item (VBA) Outlook VBA and Custom Forms 2
K Outlook adds space to rows in HTML email signatures viewed on mobile Using Outlook 1

Similar threads

Top