Changing notification sound for new incoming messages in Outlook 365/2016

Discussion in 'Using Outlook' started by Spencer, Feb 7, 2017.

  1. Spencer


    If you've tried to change the sound notification for new incoming messages with Office 365/2016 by changing Sounds in Control Panel, you know that won't work (despite Internet postings to the contrary, that setting apparently only applies to email software native to Windows, not Outlook). The workaround is to create a Rule that applies to all incoming messages.
  2. Virat Singh

    Virat Singh

    New Member
    I have only one option for you, as this worked for me:
    Exit Outlook.
    Open Control Panel.
    The easiest way to find Sound is to open Control Panel in Windows, and then in the Search box at the top of window, type Sound.
    On the Sound dialog box, on the Sounds tab, under Program Events, under Windows, click New Mail Notification.
    Click Browse, and then select a different audio file.
    Click OK.
    Restart Outlook.
  3. Spencer


    As mentioned in my original post, that solution didn't work for me. Microsoft tech support said that sound setting only applies to email native to Windows, which Outlook is not. Hence, the rule as a workaround.

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