Hi All and thanks so much for any help.
I am using Outlook on the desktop. It is provided by my employer. When I review version information, it says Microsoft Outlook for Office 365 MSO (16.0.10730.20264) 32-bit.
This Monday Outlook started having trouble with window sizing: when I open a mail message, it may - and usually does - open the message window in a window that *thinks* it is maximized but is not. I attached a screen shot that I am hoping helps explain. Two windows are shown. In the background is the main Outlook window. Foreground is a new mail message. Note how the new message (foreground window) is not maximized (because you can see the Outlook window behind it) BUT it has a Restore button and not a Maximize button. Furthermore, you'll see that the bottom of the not-really-maximized window is "cut off" - you can't see the frame that surrounds a maximized window like normal. It's not a situation where the window is bleeding onto my other monitor, and it doesn't matter which monitor I have Outlook on, nor does anything change if I go to a single monitor.
For all intents and purposes, this looks like a "floating", non-maximized window but Outlook thinks it's maximized. Clicking the Restore button shrinks the window slightly, and then if I click the maximize button, it goes back to the original (non-maximized) size and shows a restore button.
Even worse, there have been a few instances where I open a mail message and it does this, then I click to reply or forward the mail and the reply/forward window appears below the other message - so now I have this "stack" of windows, each slightly below the prior, each cut off the screen, each thinking it's maximized.
If I pick up the window and move it pretty much anywhere, I can then maximize it just fine, but the next e-mail window will go right back to this weird false-maximized size. Sometimes several windows in a row will open maximized properly, and then several after that will do this. I don't know what the issue is - I've tried turning off some add-ons, seeing if it had anything to do with a folder or particular message but it seems almost random. It's driving me crazy.
Thanks again for any help,
Matt
I am using Outlook on the desktop. It is provided by my employer. When I review version information, it says Microsoft Outlook for Office 365 MSO (16.0.10730.20264) 32-bit.
This Monday Outlook started having trouble with window sizing: when I open a mail message, it may - and usually does - open the message window in a window that *thinks* it is maximized but is not. I attached a screen shot that I am hoping helps explain. Two windows are shown. In the background is the main Outlook window. Foreground is a new mail message. Note how the new message (foreground window) is not maximized (because you can see the Outlook window behind it) BUT it has a Restore button and not a Maximize button. Furthermore, you'll see that the bottom of the not-really-maximized window is "cut off" - you can't see the frame that surrounds a maximized window like normal. It's not a situation where the window is bleeding onto my other monitor, and it doesn't matter which monitor I have Outlook on, nor does anything change if I go to a single monitor.
For all intents and purposes, this looks like a "floating", non-maximized window but Outlook thinks it's maximized. Clicking the Restore button shrinks the window slightly, and then if I click the maximize button, it goes back to the original (non-maximized) size and shows a restore button.
Even worse, there have been a few instances where I open a mail message and it does this, then I click to reply or forward the mail and the reply/forward window appears below the other message - so now I have this "stack" of windows, each slightly below the prior, each cut off the screen, each thinking it's maximized.
If I pick up the window and move it pretty much anywhere, I can then maximize it just fine, but the next e-mail window will go right back to this weird false-maximized size. Sometimes several windows in a row will open maximized properly, and then several after that will do this. I don't know what the issue is - I've tried turning off some add-ons, seeing if it had anything to do with a folder or particular message but it seems almost random. It's driving me crazy.
Thanks again for any help,
Matt