Outlook/O365 "sent on behalf" behaviour

Status
Not open for further replies.
L

loungebob

New Member
Outlook version
Outlook 2019 64-bit
Email Account
Office 365 Exchange
Coming back to the woman who knows it all. Trying to figure this out through google gives me headaches although I think I know the answer from an EDU post but let's confirm it.

Sending emails from Outlook through an Exchange Server (in this case Outlook 2019 using O365 Exchange) with properly configured rights and delegates and all using the "Sent on Behalf" function only works within the same exchange domain (so basically internally) or when sent from an Exchange Server to a recipient using an Exchange Server as well....not sure which of the two it is BUT it does NOT work properly when sent outside Exchange, right?

I can see the "Sent on Behalf" when sending inside the same domain where all are connected to the Exchange Server but once I send it to G Suite managed accounts or some other environment all mails are shown as being sent from and as the originating email address, the "Sent on Behalf" is totally ignored and not displayed anymore.

I cannot test what happens outside the same domain but still using Exchange Servers on both sides, I don't have access to another domains Exchange account.

On top of it all, it also seems to be an Email Client issue. My iPhone mail app ignores the "Sent of Behalf" even for the same domain connected to an Exchange Server, whereas the same email displayed in Outlook shows the "Sent on Behalf" in the Email address line.

Is it just me or is this (Exchange) feature useless if it only works in such a restricted way?
 
Flattery will get you everywhere. :)

loungebob said:
I can see the "Sent on Behalf" when sending inside the same domain where all are connected to the Exchange Server but once I send it to G Suite managed accounts or some other environment all mails are shown as being sent from and as the originating email address, the "Sent on Behalf" is totally ignored and not displayed anymore.
Click to expand...
This really depends on the recipients mail client. The information is still in the header (or was, the last time I checked) but is only displayed if the mail client supports it.

I don't think its useless. It is definitely handled best in Outlook and Exchange, but the address is exposed in the header.

Outlook shows me the sender.

2786


Gmail shows it was from Lois Lane. But the header has the sender:
From: Lois Lane <loislane@officepreview.com>
Subject: Testing lois
Thread-Topic: Testing lois
Thread-Index: AdVI4p5LiVoTexuTRPeh7GVimAwP0Q==
Sender: Jenny Wren <jenny@officepreview.com>
 
Status
Not open for further replies.
< Messages moved / deleted by auto-archive are not synchronized to exchange | Setting up forwarders on Exchange server >
Similar threads
Thread starter Title Forum Replies Date
H Outlook 365 O365 outlook calendar item editing Using Outlook 1
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
pcunite Outlook 2019/O365 Build 13127.20408 errors when using MAPI calls Using Outlook 1
F "Move to" O365 feature to Outlook client via VBA Outlook VBA and Custom Forms 4
G Outlook 2021 (New) doesn't respect default browser Using Outlook 0
B Outlook or iPhone turning tabs into spaces in Outlook Notes Using Outlook 1
P newly installed Office 365 includes OLD Outlook Using Outlook 6
R Outlook ribbon menu default? Using Outlook 7
H Spam email in Gmail not visible in Outlook Using Outlook 3
J How to transfer Win 10 Outlook to new Windows 11 pc? Using Outlook 9
J Renegade spam URL line displayed in old local Outlook 365 email title Using Outlook 3
G Reduce whitespace in Outlook desktop Contact Cards display Using Outlook 3
C Outlook classic via 365 Using Outlook 2
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 8
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 8
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3
F Sync Outlook Calendar Using Outlook 0
G Change default font size in sticky notes - Outlook Desktop 2021 Using Outlook 2
C VBA in "New Outlook?" Using Outlook 0
D New Outlook with Business Basic Plans Using Outlook 0
D Outlook 2021 not working with Outlook 2003 installed Using Outlook 5
D Outlook 2003 stopped working - get they dialog box asking for username & Password Using Outlook 2
T Outlook 2021 hangs in close on taskbar occasionally Using Outlook 1
M Duplicate removal feature in Outlook 2021 is faulty Using Outlook 2
D.Moore Outlook COM addins source folder Using Outlook 12
P Removing Outlook 365 Account from Send/Receive Using Outlook 3
kburrows Outlook Automatically Merging Contacts Using Outlook 2
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6
M Outlook not logging in to server Using Outlook 0
J Outlook macro to run before email is being send Outlook VBA and Custom Forms 3
R Outlook 2021 change view Using Outlook 2
K Outlook font corrupted in some point sizes, resets on close/open Using Outlook 2
J Is the Windows Outlook Tasks module really going to be gone? Using Outlook 6
F Outlook 2010 and Hotmail Using Outlook 1
A Outlook 2021 needs 'enter' for people search Using Outlook 2
HarvMan Outlook 365 Inbox Font Using Outlook 8
Retired Geek Outlook on MAC delete duplicate Sent emails Using Outlook 0
S New Outlook - IMAP ISSUES and support for addins? Using Outlook 1
C outlook.com fonts Using Outlook 2

Similar threads

Back
Top