Outlook 365 - Folder pane list clears

Post number 21 has been selected as the best answer.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
For some reason, my brain was thinking the file needed rebuilt, not that it was a screen draw error. Sorry. :( 50 lashes with a wet noodle for me.

I'm assuming opening a second outlook window would redraw it too? (right click > open new window)

Have you tried enabling "Disable hardware graphics acceleration" in file > options > advanced. (near the bottom)


Outlook version
Outlook 2016 64 bit
Email Account
The signs are good - so far no recurrence of the issue. If you don't hear from me again on the matter, assume it is fixed. Many thanks