WARNING - DO NOT USE AN OUTLOOK.COM ADDRESS FOR GOOGLE ACCOUNT RECOVERY EMAIL

Status
Not open for further replies.

Chuck Davis

Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
To protect against malicious web sites, Outlook.com uses Safelinks which adds characters to a URL and converts all 1-byte special characters into 3-byte hex codes.

An account recovery e-mail from Google contains an embedded URL which is very long. When the URL is processed through Safelinks it ends up being over 2048 characters long. When you try to click on the recovery URL (or use copy/paste), and the URL is decoded from its Safelinks version, the URL is truncated after 2048 characters and is rejected by Google as invalid. The only workaround is to manually decode all the 3-byte hex codes in the portion of the URL beyond 2048 characters.
 

CaliA

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
But what if I already have OUTLOOK.COM linked as a backup email for my Google account? shouldn't be a problem with this?
 

Chuck Davis

Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
But what if I already have OUTLOOK.COM linked as a backup email for my Google account? shouldn't be a problem with this?
This is exactly the problem. If you request an account recovery e-mail from Google it won't work.

Per Diane's suggestion, you could turn off Safelinks before (re-)requesting the account recovery e-mail. Turning off Safelinks doesn't undo the problem for previous e-mails.

I just punted and changed the account recovery e-mail address in Google to an old Yahoo Mail account I had laying around. The Yahoo login is stored in LastPass, so it is fairly mindless.
 

CaliA

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
This is exactly the problem. If you request an account recovery e-mail from Google it won't work.

Per Diane's suggestion, you could turn off Safelinks before (re-)requesting the account recovery e-mail. Turning off Safelinks doesn't undo the problem for previous e-mails.

I just punted and changed the account recovery e-mail address in Google to an old Yahoo Mail account I had laying around. The Yahoo login is stored in LastPass, so it is fairly mindless.
I also have old mail (i hope), it's not really a problem to change Outlook to it, but it's still inconvenient and remains a problem :(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't know if yahoo has a in-active policy - but I recommend logging in to any recovery accounts yearly to prevent closure.

Outlook.com's policy is you need to log in yearly or the mailbox purged and closes accounts after 2 years of non-use (there are exceptions for closures). Google is instituting a similar policy, I think just for purging, not closing.
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
Does this apply to @hotmail.com and @live.com accounts too?
Thanks
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yes, everything discussed in this thread applies to all accounts.

On closures, the age of the account matters - older accounts will be purged but may not be closed as fast as new accounts.

And there are a lot of exceptions -
Microsoft account activity policy:
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
I'd never heard of Safelinks, did some research and found this page which SEEMS to imply, to me anyway, that Safelinks is a feature only for Office 365 subscribers. What do you think?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M warning for too many appointments on a same day in Outlook Using Outlook 1
Jack Poore Outlook gives warning using GO Contracts Sync Mod Using Outlook 4
J Disable outlook 2010 no-subject warning Using Outlook 4
E Disable outlook 2010 no-subject warning Using Outlook 9
T How to get MailItem.Body without security warning in Outlook 2010 Outlook VBA and Custom Forms 2
H How turn off outlook security warning dialog box from outlook Outlook VBA and Custom Forms 1
A Warning When Opening attachment Using Outlook 7
J Customize Attachement Security Warning Using Outlook 1
Diane Poremsky Meeting Location Warning Message Using Outlook 0
D Conflict warning while editing Exchange Server Administration 0
Diane Poremsky Disable the Unsafe Hyperlink Warning when Opening Attachments Using Outlook 0
M Rule to pop a warning dialogue on certain actions Using Outlook 1
Rory Campion Not getting a warning when a shared calendar item has been updated by someone else Using Outlook 2
B How do I get a warning before deleting e-mail messages? Using Outlook 2
T Missing attachment warning Outlook VBA and Custom Forms 1
T Warning message Outlook VBA and Custom Forms 3
F No Attachment Warning - VBA Code HELP Outlook VBA and Custom Forms 1
P Stopping that security warning Outlook VBA and Custom Forms 1
1 Warning messege Outlook VBA and Custom Forms 3
D Office 365 Outlook desktop app prompts for all account passwords on startup Using Outlook 2
D Alerts in outlook Using Outlook 1
richardwing Auto forward email that is moves into a specific outlook folder Outlook VBA and Custom Forms 2
L Recommendations for Utility to Backup Outlook 365 Account Settings Using Outlook 0
J Recommendations for Outlook Duplicate Email Remover Using Outlook 6
O Outlook - How to embed font ? (If at all possible) Using Outlook 2
Z New minimum Outlook for Windows version requirements for Microsoft 365/Exchange Online Using Outlook.com accounts in Outlook 1
T How to configure Outlook for two users on a single Windows account Using Outlook 3
R Outlook 2021 Having problem setting up outlook 2021 with windows 11. I have 3 gmail accounts and I want the 3 gmail, emails to merge into the same outlook input. Using Outlook.com accounts in Outlook 0
e_a_g_l_e_p_i Outlook 2021 all appointments not showing in calendar Using Outlook 2
S Outlook 365 Can I change the possible range of highlighting colours when writing an Outlook email? Using Outlook 1
B Outlook 213 keeps crashing. I just found out there are DMP files. How can I tell Why? Using Outlook 2
H Outlook 2016 related mails in outlook Outlook VBA and Custom Forms 13
S Outlook 2021 Can you make emails from 3 word domains "safe" by entering top 2 word domain into Safe List in Outlook? Using Outlook 1
@ Outlook Using Outlook 2
kburrows Outlook 365 - Ribbon Customizations Disappear Using Outlook 0
D Wishlist How to use 'app password' in Outlook 2003 after Google pulled plug on "less secure apps" Using Outlook 2
L Restoring Outlook from backup pst file Using Outlook 5
e_a_g_l_e_p_i Kernel Outlook .pst viewer Using Outlook 3
L Outlook 365 Outlook not working on linux how to solve it Using Outlook.com accounts in Outlook 0
T Outlook 2019 Using Gmail aliases in Outlook Using Outlook 6
S Activities in Outlook Outlook VBA and Custom Forms 3
S ios outlook Using Outlook.com accounts in Outlook 0
W Transfer Outlook 2016 autocomplete file to Outlook 2007 Using Outlook 1
V iCloud calendar problems, Outlook shuts down immediately Using Outlook 2
S Outlook Macro for [Date][Subject] Using Outlook 1
E Outlook - Macro - send list of Tasks which are not finished Outlook VBA and Custom Forms 3
E Outlook - eliminate same adresses from to, and bc line Outlook VBA and Custom Forms 0
R How to force Outlook to use plain text in notes for Contacts? Using Outlook 1
G Outlook Express (DBX) to Outlook (PST) Conversion Software Wanted Using Outlook 1
J Outlook 2016 Can't display some embedded HTML images in Outlook 2016 Using Outlook 2

Similar threads

Top