Is anyone else having problem conneccting to gmail?


Outlook version
Outlook 2010 64 bit
Email Account
Well, I thought I would give this another go today. I do have a question, what is meant by "app password"?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's a special password that is intended to only be used once, in place of your real password. You can revoke app passwords without changing your real password.

With gmail, apple, and Microsoft you need to have 2-step authentication enabled. Yahoo doesn't require 2-step but does require app passwords.

This is google's explanation -

Das Capitolin

New Member
Outlook version
Outlook 2019 32-bit
Email Account
First post here, specifically to respond to this thread.

I have been using Outlook 2019 with POP Gmail configured for over a year without issue. Beginning 7/18/22 my Gmail account will not connect to through Outlook, triggering send/receive error 0x800CCC0F: The connection to the server was interrupted. If I remove the account and attempt to recreate it, Outlook reports 'The connection to the incoming (POP) or (IMAP) server was dropped.'

Google retired their 'less secure devices' option back on May 30th, and POP/IMAP connections now require OAuth 2.0 (OAuth2). My Google account has been using 2-Factor Authentication since long before then, and my account configured within Outlook has used an app password for over a year. Unfortunately, neither Outlook 2016 nor Outlook 2019 support this security protocol. From what I have read, neither does Outlook 2021.

I even generated new app passwords to help troubleshoot, but the connection continues to drop with Outlook before it ever actually authenticates my account. Meanwhile, Mozilla Thunderbird works fine as it has OAuth2 as an option in the account setup, but is not a preferred replacement.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I will test it- but it should work with the app password. I have a client on Outlook 2007 that uses a macro from processing incoming mail so I hope they don't kill off pop. :(

Did you verify that pop was still enabled in gmail settings?
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