Mail rule issue

orion_jb2001

Member
Outlook version
Outlook on the web
Email Account
Office 365 Exchange
I have got some email addresses that when I add them to an existing rule group, despite what I do, they won't work. Well I looked a bit closer to the email address and found something interesting, in the address portion after the @, each one of these rules has 3 . in it. eg

Dick Smith <store-news@e.dicksmith.com.au> or

JB Hi-Fi <deals@email.jbhifi.com.au> .

Now I have tried to make a "search text" rule and they still will not move to the relevant folder. Is it because these addresses have 3 dots after the @ that the rules aren't working, I have always seen a maximum of 2 dots or less after the @ in an address not 3 ?????
 

Cathy Rhone

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2010
Are you using a rule for "words in the email address" ? Or words in the message header, but only if the domain is not common and only used by the spammer.

If you use the junk email filter, you need to add everything after the @ sign.
 

orion_jb2001

Member
Outlook version
Outlook on the web
Email Account
Office 365 Exchange
Are you using a rule for "words in the email address" ? Or words in the message header, but only if the domain is not common and only used by the spammer.

If you use the junk email filter, you need to add everything after the @ sign.
Hi Cathy,

Thanks for your reply. Neither actually. I have a set number of folders and when I get an e mail that shows up in my inbox. I do not create a specific rule for every email, to be directed to the relevant folder. I 90% of the time copy the senders address, open a the relevant folder rule and then add that senders address into that rule. If the senders email address has something like this in it ""noreply=megabuy.com.au", I have created a "comp rule" for each folder which uses the "specify a word or phrase to search for the senders address" function and paste the "whatever"="email address" to direct such emails to the right folder.

From what you have put, in this comp rule, should I be just pasting, from the example of the troublesome email address, "@email.jbhifi.com.au" as the "specify a word or phrase to search for the senders address" ??
 
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