I manage a shared mailbox. I have recently added two new users. If they have reading pane turned on and just touch an email, "changed by" gets turned to their name. If reading pane is off nothing happens. If they open the email with reading pane off, it also changes it to their name...
thanks - I just can't figure out why exact matches are treated like "OR"s and the partial part of a category is treated like "AND"
basically, its like this in one view
IF Category is #TEAM1, TURN BLUE IF
categories doesnt contain Brian (Team1) or categories Doesnt contain Laura (Team2)...
ok, I think I've determined more -
when dealing with categories ... does outlook treat a whole category (exact match) different that a doesnt contain?
because in one of my views this works:
now we go to advanced tab and put in 3 "doesn't contains" each to a team...
Im actually tryin your suggestion - so it is not blue if category = Cat4, then on advanced tab
category contains (abc)
category contains (def)
seems to be treating it as AND instead of OR... anyway to fix this?
hmm - the teams don't have a common name... it's actually like (ABC) and (DEF)
I got it to work in one particular view, where it is set with Categories = #Cat4 then on advanced has doesnt contain Brian, doesnt contain Laura, doesnt contain John... etc... this view works...
Ok - I'll try and be clear. I'm not a tech guy so be forgiving.
I work out of a shared inbox. Multiple groups work in this inbox and we have created views for each group.
lets look at View 1. View 1 has two teams working out of it, and the members of each team have a category assigned...