Recent content by Blofeld

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    Outlook 2016 Auto-archive creates new folder

    Diane, FYI - I just found this which explains my problem and how to fix it. David
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    Outlook 2016 Auto-archive creates new folder

    Hi Diane, When I say 'empty' there are 2 sub folders 'Deleted Items' and 'Search Folders' and both of those are empty. I have 7 IMAP accounts configured in this profile with probably over 50 sub folders total. I have looked at a random sample and particularly the 'Deleted Items' folders and...
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    Outlook 2016 Auto-archive creates new folder

    I am using the latest version of Outlook 365 with a number of IMAP accounts. I have set the auto-archive function to use an archive.pst in a location of my choosing. Every time auto-archive runs I get a new 'Archives' folder created that has an archive.pst data file located in my...
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    Outlook 365 - Folder pane list clears

    The signs are good - so far no recurrence of the issue. If you don't hear from me again on the matter, assume it is fixed. Many thanks
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    Outlook 365 - Folder pane list clears

    No, I haven't - I have now and will report back, if successful
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    Outlook 365 - Folder pane list clears

    Those are exactly the same symptoms that I have except mine is fairly consistent in happening randomly all the time. The other difference is that I am connected to multiple IMAP accounts whereas you are on Exchange. What ever it is it is clearly not a significant issue since you and I are the...
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    Outlook 365 - Folder pane list clears

    Thanks Diane, I saw that snippet of code in my Googling, but thought that it was too complex for what I needed. So I tried the single line powershell command in the original link that you shared. The problem I found was that '.CloseMainWindow()' only works when the application is viewable...
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    Outlook 365 - Folder pane list clears

    Thanks Diane, I tend to leave outlook open 24/7 although I could create a scheduled task to shut it down before the backup. Is there a way to shutdown outlook.exe from the command line elegantly? Would 'taskkill' be too heavy handed?
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    Outlook 365 - Folder pane list clears

    Diane, Interesting thought. I use Kaspersky Total Security and Acronis to backup overnight. I don't think the backup is the issue because I can 'fix' the issue and have it reappear before the next backup, Kaspersky, on the other hand, I will investigate although I use the same application on...
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    Outlook 365 - Folder pane list clears

    Hi Lewis, Thanks for taking the time to reply. Unfortunately my issue is not with the pane either being or becoming minimised. It remains in place the whole time it is just that the content disappears and I am left with a blank pane as per the screenshot in my first post. I have 3 PCs...
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    Outlook 365 - Folder pane list clears

    So, I did the rename of the profile .xml file and that lasted about 30 minutes :-( So irritating!
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    Outlook 365 - Folder pane list clears

    Hi Diane, I think that I have tried all the suitable switches for Outlook previously. I used /resetnavpane as you suggested and it seemed to work for a while, but just now the pane cleared again. Is the use of the switch a one-off or do you need to do it regularly or even on every initial...
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    Outlook 365 - Folder pane list clears

    So, this has been viewed over 100 times with no 'me too' posts - I guess this is maybe a one off. Actually when I said that I did a clean install I actually did a reset whilst keeping files and settings, so not totally clean and I suppose whatever caused this glitch has survived the reset and...
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    Outlook 365 - Folder pane list clears

    I am using Outlook 365 on Windows 10 64bit all up to date with the latest updates. My issue is that regularly (a number of times a day) the list of folders in the folder pane clears. Sometimes everything disappears, sometimes the odd folder remains. When I mouse over the list, it refreshes...
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    Outlook 2013 IMAP folder showing 0KB file size

    crusoe80, Our problems are similar but not the same. My emails only show as 0KB when they have been moved by rules, if I manually move them there is no issue. I have found that I can 'fix' the listed emails by unsubscribing the folder and then re-subscribing, but then all subsequent emails...
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