Recent content by Ian Iams

Diane, Thanks for all your help. Changed the sync time on the 2013 PCs and the users have stated that everything seems to be working. Thanks for everything

These are the settings I have set currently. Send/Receive Groups Include this Group in send/receive (F9) Schedule an automatic send/receive every 30 minutes When outlook is offline, Include this group in send/receive (F9) Send/Receive Settings - All Accounts (Support/IMAP Account selected)...

Diane, Thanks for the assistance. I verified the settings in the different users and the only discrepancy I found is that 2 of my users, who are utilizing Outlook 2007, have the Send/Receive settings set to download only the headers of the mail, while the last two users, who utilize Outlook...

Hello, I have a question regarding IMAP and Outlook 2013. At the company I work for, we have a support email address that four users manage and respond to. When one of our users works on and deletes a message from the support email, sometimes it doesn't sync to the other users and mark the...