Recent content by latitudeit

I have a number of customers on varying versions of Outlook and a large majority are complaining about search issues. I have tried rebuilding ost's / pst's / search indexes all with no success. I can only assume it is something bad in a Windows 10 search index update. Anyone with any further...

I have been trying to setup some of my accounts on office 365 and see if I can replicate the setup I have with google apps but it is taking some effort and I am stuck on 1 issue - I cannot use Outlook for Android to send email from any email address other than the primary account email address...

Do you have any Outlook plugins installed? Will Outlook start in safe mode (press control key and click on outlook icon)? Just to confirm have you added your Gmail account using pop3?

Has it by any chance just changed the file extension? Are you viewing file extensions for known file types - if not turn it on under folder settings.

Its not quite so simple. If I understand you correctly you just want to view your emails, or do you expect to receive and send new emails as well? You are correct all the data (emails, contacts) are stored in these files. You would be better creating a new outlook profile on the 'temporary'...

I run a Virtualmin server running Dovecot on CentOS and have not had this issue, but it might help you to widen your search to include 'virtualmin' to get some results - this might be useful - https://www.virtualmin.com/node/7061

It sounds like you are using POP3 to download your mail and have not selected 'leave a copy on the server' so that your alternative device can also download it. You either need to investigate if you can use IMAP with your host or you need to configure your Outlook and mobile to 'leave a copy on...

I have also seen references to users trying recent: mode with POP downloads when downloading to multiple devices. You might want to give this a try to see if it resolves the issue - https://support.google.com/mail/answer/47948?hl=en

Yes its possible. In your gmail account on the emails that are missing from outlook, can you see the 'inbox' label? Is there anything else to note about the 'labels' that is different on ones that reach Outlook and ones that do not?

Have you tried setting up this user on a different computer in a different location in the office? Is this user connected through a different switch to others? Try setting up a basic new account on her machine with fewer emails and see if you get the same connection issues? Intermittent...

Search your computer to find any .pst files , depending on what operating system you are using they are in different places but normally located under a hidden folder in your user profile. At least if you can find a pst file it should contain your data! I am assuming Outlook 2010 was configured...

Can you delete emails if they are moved into a subfolder? Can you delete them if you use OWA? What does event viewer tell you about the connection failures. I assume this client's DNS settings are no different to others on the network that have no issues?

Can you connect to any other pop server? My first step would use telnet from command line to try and connect to the pop3 server to see if you can establish a connection in the first place or if something is blocking it. To check pop using telnet you would run a command like telnet...

What version of iCloud are you using - is there an updated version? I don't use iCloud so am only as good as my google searching skills on this one! Did you read this - http://www.slipstick.com/outlook/icloud-and-outlook-problems/

You are not alone! I think this is a common frustration in 2013 which I suffer myself. You might find this thread useful reading though -...