Thank you, Diane Poremsky!
That entry was in the registry, with value name "NewStationery" and value data "Clear Day".
I have now blanked out the value data and clicked "OK", and have restarted Outlook.
Everything now appears to be fine. :)
I have taken over an e-mail account belonging to an employee who has now left, and I am suffering from frustration as a result of the odd formatting that is applied to new e-mails created using her account.
When I click "New E-mail", I get a new e-mail with a sort of cloudy blue and white...
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