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I don't use it myself, but have a friend who uses it on two computers and has had lots of problems. I found for her after lots of trial and error that downloading both iTunes and iCloud from Microsoft store worked the best. Not sure if the Office is 64 bit though, I suspect not. Diane prefers...

Hi Diane, In an older thread Scheduled backup of imap account I asked you about backing up an IMAP account and you provided the link with your solution but I'm totally unfamiliar with macros and the VBA editor. The friend that needs this is a real estate agent who has to keep backup as a...

I did some research, probably the same pages you would have seen. I saw the mention of a signature as a factor, but I noticed that I had a sig and it was not showing up, but rather was an attachment too. (this is being received on an Outlook account hosted by Hostgator). Then I sent from...

Do his iPhone photos come through in the body? Mine is iPhone 7, almost up to date with latest updates, the latest update still to be installed.

I just did some tests on my outlook 2016. Photos in the body of email will not display in a viewer when clicked on. Photos sent from my iPhone are attachments, so they do use the viewer.

Since it works in Safe mode, a good test would seem to be to disable all your Add-ins.

If I was trying to troubleshoot this, I would create a 2nd profile, with only one email account in it. I would NOT want that to be a Google account, and ideally just for purposes of this test, i would want it to be POP3. And see if the issue still occurs.

You can create a pst through various routes. Here is one: https://support.ivey.ca/hc/en-us/articles/209171106-Creating-a-PST-Archive-File-in-Outlook-2010-and-Outlook-2013 Then you need to open it, from File / Open. It will then appear in your folder list and you can drag mail into it. When...

Hello Regina, Google considers Outlook to be a "less secure app". You may need to enable a setting in your gmail. Also if that still does not work, you can set up an "App Password". Both are explained, somewhat, here: https://support.google.com/accounts/answer/6010255

Outgoing with SSL usually wants 465 or 587. 25 works sometimes but usually only without SSL

Try changing the outgoing to 465.

Do you have SSL enabled on incoming and outgoing? and what are your incoming and outgoing ports?

OK then it is not that

There is a known issue like this when Windows 10 upgrades to ver. 2004. Was there recently a Windows "Feature" update?

I can't say i understand what is going on, but I would start by accessing the webmail version of the account and try to get clues there. Also if the error is happening consistently, then it would be easier to troubleshoot. Try to link the error to one device or the other. I would take the...

When this has happened to me I have been able to fix it by playing with the server port settings, and sometimes with the type of encryption that is chosen. Go to your email provider site and find their page of settings for Outlook, see what you can change. also if you use the Test Account...

Cannot reproduce on my Outlook 2016. Sent folder does refresh automatically, newly sent mail appears on top. Maybe try hitting F5? You said "I then have to click SENT folder, which now highlights the same message, but waaaaay down in the normal order of things" Are they not sorted by date?

ok cool

I just had a thought. Is there any chance your new installation is Office 64 bit, and the old one is 32 bit? that might be causing an issue. And in fact you may have to use different versions (different bit versions) of NK2Edit for each file.

OK I downloaded NK2Edit and I think I figured out the technique I used previously. Make an extra copy of the .dat file from the old computer first, just to be safe. I don't really trust the .dat file (Stream_Autocomplete file) you are using now so I would start by closing Outlook, renaming...