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OK I will check that. One question: when I first looked at Outlook yesterday, I noticed that in the lower left status bar it said "Filter Applied". But I could not find any filters when I looked, only that "Hide Marked for Deletion". and when I changed it to IMAP the filter message went away...

Every few days, for some reason the dialog asking for the password comes up even though Outlook has been running for a few hours with no problem. It has the asterisks showing it has the password, and if I put the checkmark in the "remember password" box, it accepts the password that it already...

After I reinstalled the account last week, the problem was gone, until it came back today, it was again not displaying some, but not all, newly received messages, even though they showed up in the popup bubble in the lower right. I finally found the solution, I believe. View>Change View>Hide...

OK thanks.

I did reset the view as the first thing per your suggestion, it did not help. Thanks

Thanks for the info. I some of the missing emails are in the Trash folder, but not all. The number next to Inbox increments upward, indicating they are coming in to the Inbox. Searching inbox does not find them, even ones that I sent myself that I know are in there because they show up in the...

I see that it does display some emails. If I sent from hotmail, it does display in the inbox. If I send from a godaddy account, it does not display, although a popup in the lower right shows it as received. If I click on the popup, I can see the email and open it. Once it is open, I tried...

Outlook 2016 is receiving new messages, more or less - they are shown as a pop up bubble in the lower right for a few seconds when they arrive, and the bold number next to the word Inbox increments up with each new message. But the new messages are not shown in the Inbox, no way to read them. I...

Error message: Cannot start Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users...gmailacct.ost cannot be opened. Outlook 2013 is being used with an IMAP Gmail account. A month ago this message came up, Outlook would not start. I did the online...

Yes it is the click to run. but it made us jump through all kinds of hoops. We had the product key, but it would not activate using that unless we put in the email address, which my friend could not remember. Ended up having to call MS, and then they wanted us to provide the date of activation.

OK the online repair seems to have fixed it. After it finished, it is making me activate the software again. It wants either the product code or the email address. Is needing reactivation normal after an online repair? Thanks