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Updates: We left Outlook open over the weekend, and no new emails showed up in the client (although emails were received using other clients (Thunderbird and AOL). If you change to a different folder, and then go back to the Inbox, then new emails appear in Outlook (this is better than having...

Firewalls: both pc's are using Norton 360 "Smart Firewall". I don't think the problem exists with Norton, unless it's just a setting that needs to be tweaked. I just switched him over to Norton from AVG. If I'm not mistaken, he was using Windows Firewall at that time.

I'm beginning to wonder if this is not an issue related to how Outlook communicates with Godaddy's IMAP servers. I setup Outlook 2010 on my PC, and plugged in my email account information. I'm a longtime Thunderbird user, so this is a new PST. It did take several hours yesterday to complete, and...

I enabled logging. There's no other program that I'm aware of accessing any of the data off his Outlook. I wasn't aware that Outlook did the scanpst in the background. I'll stop using it. As for how many messages does he receive at a time, they are just a couple here and there. He probably...

It is scheduled to check for mail every 5 minutes. Also of note, monthly I run SCANPST on the PST file. I just performed that operation, and had to run it 3x before it showed no errors.

I should add that I have started this in Safe Mode with no improvement in performance.

My boss is using Outlook 2007, and he's having an issue where his Outlook won't receive any new emails. Sometimes he'll notice that the send/receive get's stuck at __ % and just hangs. He can't retrieve any new emails unless he restarts Outlook. New emails will come in, and then later on he'll...