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  1. Diane Poremsky

    January Windows 10 preview update force installs new Outlook

    That is because it replaces Windows Mail. And yes, they really do want to force it on everyone. :(
  2. Diane Poremsky

    Outlook 2010 - new installation on Windows 11 - aplzod32.dll is not a valid Add-in

    It looks like you have the right add-in - Outlook 2010 should be 32 bit and the dll is the 32 dll. Did you download iCloud from apple or install it from the Microsoft store?
  3. Diane Poremsky

    Outlook troubleshooting/logging - option grayed out

    The key is global, not per profile, so a new profile won't help. if you are using one of the Insider builds, it is enabled as part of the insider program. You can delete the log files and Outlook will recreate the logs. (Close Outlook first so you can get all the logs.) Or turn off insider...
  4. Diane Poremsky

    Outlook COM addins source folder

    Set the policies registry key to prevent it from loading. [HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\resiliency\addinlist] "add-in name"="0"
  5. Diane Poremsky

    Outlook 2021 (New) doesn't respect default browser

    BTW - if this is a new issue, it's probably a bug. Since Outlook 2016, they use one base code for all versions and turn features off and on based on the license. There have been a number of times when subscription features showed up in the perpetual versions - usually fixed by an update a...
  6. Diane Poremsky

    Outlook 2021 (New) doesn't respect default browser

    Some of the features are missing in one time purchase versions... it's in office 2024 but not in 2019. I'll need to boot my 2021 test machine to check there.
  7. Diane Poremsky

    Mail won't show as read

    This is with the AOL account added as imap? It sounds like a sync issue,. Is this a new issue? There are a few bugs in 2501.
  8. Diane Poremsky

    MMF to PST converter

    That is an audio file? Did you google for a converter? https://fileinfo.com/extension/mmf Please note: this forum is for Outlook and Exchange questions. This thread is locked as off topic.
  9. Diane Poremsky

    Outlook 2021 (New) doesn't respect default browser

    You're saying this option is missing? File > Options > Advanced. Near the top is Open hyperlinks from Outlook in. Select Default browser. https://www.slipstick.com/outlook/links-outlook-open-sidebar-edge/ The change sets a registry key - I don't have it in the article but will look it up and...
  10. Diane Poremsky

    Outlook or iPhone turning tabs into spaces in Outlook Notes

    It's the phone or sync process - I thought it only happens when you edit, but maybe viewing the notes changes the tabs to spaces too. If its a Microsoft account, you could use OneNote - the outlook notes sync as OneNote feed. (I prefer the apple notes app - it's small and light weight.)...
  11. Diane Poremsky

    Xfinity/Comcast email service stopping sometime in 2025 - warning

    You were using it regularly and they didn't send you an email notifying you they were going to delete it? I know Microsoft and Gmail will close unused accounts - for Microsoft is no log ins for 2 years - but Microsoft warns you at your security email (assuming you added a security address) and...
  12. Diane Poremsky

    No Hyperlink when Sharing an article from the Web

    That article applies to copy and pasting urls - the top is the default paste. This is the method I use, not the share link, which is a couple additional steps. (Although if all you are doing is sending the link, it's probably a wash - but I usually have a message open and want to paste a link...
  13. Diane Poremsky

    newly installed Office 365 includes OLD Outlook

    You can uninstall it in Windows Settings > Apps (works fine if you are not trying to use windows mail) - and disable the try new Outlook switch in classic outlook. https://www.slipstick.com/outlook/classic-outlook-not-new-outlook/
  14. Diane Poremsky

    Outlook ribbon menu default?

    If this was the first time you tried switching ribbons, then it was probably a glitch - if you tried before and it did not fix it, then repair made a difference.
  15. Diane Poremsky

    Xfinity/Comcast email service stopping sometime in 2025 - warning

    Based on my clients' experience, the transition went well. I thought the instructions they gave were good and easy to follow to get the accounts set up in yahoo, but a couple of people asked me to help set it up.
  16. Diane Poremsky

    newly installed Office 365 includes OLD Outlook

    They haven't yet removed classic Outlook from the office suite... but likely will in a couple of years, if they don't give up on replacing it with new Outlook. :(
  17. Diane Poremsky

    No Hyperlink when Sharing an article from the Web

    I missed your reply. Sorry. It could be an Edge setting as it works here. You have HTML as your default message format, correct? (It shouldn't matter because the client will make the link clickable.)
  18. Diane Poremsky

    newly installed Office 365 includes OLD Outlook

    Was office preinstalled? Classic Outlook is only missing from new computers with office preinstalled. Only some brands may be affected - and likely only with newer product lines. Older product lines would still be using an older OEM image, one that has classic Outlook in it. I know it is...
  19. Diane Poremsky

    Xfinity/Comcast email service stopping sometime in 2025 - warning

    They are going to cancel email for current comcast.net addresses? Exactly - I would expect to see them pass the email hosting to yahoo but let everyone keep their addresses. (Cox did this last summer.) It will take more than a few months to change all the logins and verify you didn't miss some.
  20. Diane Poremsky

    Outlook ribbon menu default?

    That looks like the black theme, simplified ribbon. The line should be blue. Are you using the left nav bar and does it have the blue line at the selected module? Have you tried repairing office install? That would be my first step.
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