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Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Many thanks! Appreciate your help and knowledge.\ John

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Sorry to be unclear - yes, there is the old PST data file, it is the default data file on each laptop. I will work on these 2 laptops Sunday and follow the steps from your posts. If I am able to rename the old PST...

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear I really appreciate your help. Just to be clear, the duplication is not in the Account Settings > Data Files tab, it is in the Folders listing where Outlook keeps the various accounts with inbox, sent items, etc...

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Diane Poremsky - thanks for your reply. I did delete the POP3 account from ...Account Settings --> Email tab. The account came back to the Outlook 2013 Folders List, in such a way that there are two email accounts...

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Yes, after setting up the account online by switching plans from the POP3 plan to the IMAP plan, I opened Outlook 2013 and went to the Email tab in Account Settings and deleted the POP3 account. I don't mind...

Hello - Wanted to sync all folders using Outlook 2013 on 2 laptops, so changed from POP3 to IMAP. * Purchased a 10-inbox IMAP package from ISP * Changed the email account settings from POP3 plan to new IMAP plan on ISPs website * waited 'til changes activated * In Outlook 2013 on...