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Excellent, this resolved the issue. Many thanks for that, i was just about to delete the user profile when i saw tht suggestion. Cheers.

Hi Dianne, Think i've found the issue but I can't change it. The Website Data Settings for the Teporary Internet Files shows 'Disk Space to use' as 0 and the Current location is blank. I've tried changing the size to 8 (that's the only figure it will let me choose) but it won't save...

Hi There, Many thanks for the quick reply. I'd already come over those suggestions (sorry, I know i didn't mention i'd tried them), and niether of the boxes were checked. Cheers

Hi there, I recently downloaded Microsoft Outlook 2013 and it installed fine. I've set up my 3x POP3 accounts and a hotmail account on there and I receive and send e-mails fine. However, the e-mails I receive won't download the images. On first receipt of an e-mail I right click and add...