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Sorry for the near duplicate message ... one message disappeared from my screen and I was forced to write it again. My apologies.

Diane, I tried what you suggested ... and I'm sure the problem was caused by me, but I wound up with _nothing_. I was forced to use the MS Fixit tool to completely uninstall Office and reinstalled it. I'm sure I didn't follow your instructions to the letter, but now I am further but with...

Diane, I tried what you suggested and I'm sure the fault was mine, but I would up losing _everything_. (I've lost a few pounds today from stress.) In order to save the day, I uninstalled Office using the FixIt tool, reinstalled it, moved my pst file to Documents\Outlook. I have all my files...

Diane, thanks! I managed to rename one folder after deleting its 'twin' and am left with two sync folders (which I moved down the list to be out of sight). The remaining 'This computer only' folder is Contacts and I deleted its twin. No information was lost and I'll simply live with what I...

Diane, first thanks for replying! I copied my old pst file to the desktop of the new computer and imported it to Outlook 2013 using the import command in Outlook. As I recall I couldn't find the location on my new computer (user\app data\microsoft\outlook ... etc) even with being able to see...

Hi, I'm here because I watched a video from you about this. I've been busy the last few days transferring files from our old computer to our new computer ... and I'm a tad fried. Our old computer used Outlook 2007 and all of our information (four e-mail accounts), one Calendar, and one...