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Has anyone else noticed background colors are not saving in Outlook 365? If the color is changed, it immediately flips back to the color set before this problem began. Is this a bug or is it something that is a telltale sign to uninstall Outlook and use Eudora?

Ok, thank you for your help. Much appreciated!

Not that you're going to get a lot of help on here but post back if you wish and let me know how you do with this. The help you get from Microsoft could be helpful for those of us who are begging for assistance on such a problem as you ran into.

Just out of curiosity, did you find the solution to your problem?

Thank you for the reply. I was looking for a notification when a reply came in and did not receive it, thus my late response. Just to double check, if I make Outlook the default for every one of the options I see in the list, can I reverse that after if I find something awry?

I wish (and want) to thank each and everyone for their many contributions to my previous post. Most helpful indeed! I know where to come from now on to get quick (fast too) and helpful replies.

There are sites that have their email address posted, so clicking on them opens up Windows Mail instead of Outlook 365. My question is, how does one get Outlook 365 to open automatically instead of Windows Mail from either of those different sites.

Ok, thank you for your always excellent help, Diane! You're always appreciated on here and abroad I'm sure!

Too late to edit apparently... that last intelligent question should have been, "Can I plead age" and not "Can I please age"... :-)

Thank you Diane for the clear explanation. One more thing if you will. When I want to delete an email address, I have called it just that... an email address. But apparently, the correct technical term is an email account, correct? And you're not permitted to ask how it is that using computers...

I haven't removed that particular email address yet. I have it ready to go but haven't deleted it yet. But here's where I am no doubt confused. I ask how to remove one email address in Outlook365 (the App) but I'm only learning (I think) as of recent, this is called an account, correct? You...

Thanks for the reply Diane. Doing it the way you're pointing it out, does that permanently get rid of the email address (account)? I got Microsoft to come in on this earlier, and they said to permanently remove the email address (account) I would need to sign into my Microsoft Account with the...

I know how to remove an email address from Outlook 365. But is it true, that email address actually still exist after it being removed from Outlook (the App) and if so, how do I permanently remove it period, so it does not exist anywhere? The email address extension I want gone is... outlook.com

Thoonks Peter, although for some weird and wonderful reason, it seems I cannot get my sound notifications to 'ding' when email is roaring in.

This goes over my head but if one Diane sees this, she'll be the one who can direct you through any difficulties you might have. Why not keep us posted as to how you do with your problem.

Under Home, click on the Clean Up and then Clean Up Folder. If you have something that works better, I would beg your advice. Thanks.

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Lest any should find themselves spending hours upon hours or days upon days looking for the solution to my great query, please don't. I seemed to have stumbled and fumbled upon the resolution to this great mystery. For the many who have contributed to this thread, a sincere thank you. As you...

I have a Folder with duplicate email and many of them. Is there a simple way to remove the duplicates instead of doing this one at a time? Please type slowly in all responses. Thanks.

Thanks so much for all the efforts and attempts to assist with this very unique problem. Based on the suggestions hither and yon, I finally figured it out. Thank you again!