Background colors not saving in Outlook 365

Status
Not open for further replies.
Rupert Dragwater

Rupert Dragwater

Senior Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Has anyone else noticed background colors are not saving in Outlook 365? If the color is changed, it immediately flips back to the color set before this problem began. Is this a bug or is it something that is a telltale sign to uninstall Outlook and use Eudora?
 
Here's what I'm referring to Diane. Let's go to File / Office Account / Office background / Office background. As you know, one can get there going to File / Options / Personalize your copy of Microsoft Office.
I noticed since the update, the one before yesterday, that I cannot save a color. Right now, mine is set to Dark Grey but let's say I want to switch it to black, it will do so for about 5 seconds then revert back to Dark Grey. Switching to any color does the same thing.
I've done a full repair which does nothing. So I downloaded Outlook to another laptop here and it has the same results. So I'm suspecting a bug or the flu or something. Are you getting the same results?
 
Diane Poremsky said:
In Outlook's File > Options > General - is Store my Outlook setting in the cloud enabled? Uncheck it and see if that changes the behavior.
Click to expand...

Unchecked it and the problem remains. The problem isn't there on my wife's laptop, so I downloaded Outlook 365 to my secondary machine where the problem also resides.
 
Change it in word or excel and see if that makes a diff.

The reg key is here - this is black
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common]
"UI Theme"=dword:00000004

Dark Gray is 3
While it 5
colorful is 7

use System setting = value is removed.

Unfortunately, you can't use a policy key to force a theme. :( You use a reg file to change it before opening an app.
 
Diane Poremsky said:
Change it in word or excel and see if that makes a diff.

The reg key is here - this is black
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common]
"UI Theme"=dword:00000004

Dark Gray is 3
While it 5
colorful is 7

use System setting = value is removed.

Unfortunately, you can't use a policy key to force a theme. :( You use a reg file to change it before opening an app.
Click to expand...


Tried changing it from both Word & Excel and that does nothing to change anything. Do you feel this is a bug because of one of the recent updates and if so, how long does Microsoft usually take to rectify a problem such as this?
 
Depending on the cause, they can fix it within a week and send out a silent update, otherwise it takes on average, 3 months.

what is your version and build number? you can roll back to the older build for a couple of months.
 
Rupert Dragwater said:
Tried changing it from both Word & Excel and that does nothing to change anything. Do you feel this is a bug because of one of the recent updates and if so, how long does Microsoft usually take to rectify a problem such as this?
Click to expand...
Also, should have asked you this. When changing
Diane Poremsky said:
Change it in word or excel and see if that makes a diff.

The reg key is here - this is black
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common]
"UI Theme"=dword:00000004

Dark Gray is 3
While it 5
colorful is 7

use System setting = value is removed.

Unfortunately, you can't use a policy key to force a theme. :( You use a reg file to change it before opening an app.
Click to expand...
Sorry, also should mentioned this also. The part about changing the Reg Key has me confused. I can see the "UI Theme"=dword:00000004" and the number 3 is in there, being as you said, dark gray. If I were to change that to a 4, I simply click on modify and put the 4 in there for Black, correct?
But you're saying I cannot use a 'policy key' to force a them, so in other words, are you saying changing that number won't change anything? Then you say, "use a reg file to change it before opening the app"... maybe you can explain what you mean by that. Thanks.
 
Diane Poremsky said:
Depending on the cause, they can fix it within a week and send out a silent update, otherwise it takes on average, 3 months.

what is your version and build number? you can roll back to the older build for a couple of months.
Click to expand...
Version # 2309 (Build 16827.20130)
If I should decide to roll back to an older build, what is the simple way to do that?
 
changing the number should change it in Outlook (but you should need to restart outlook for it to take effect).

Normally you set a policy key to force a change and the user can't change the settings. But with this key, the policy only sets it for the first run - the user can change the theme any time they want.
 
Rupert Dragwater said:
His words? Confusion over the two genders?
Click to expand...
Either a spammer (trying to build reputation) or non-English. You would not believe the number of people who call me sir.
 
Diane Poremsky said:
Either a spammer (trying to build reputation) or non-English. You would not believe the number of people who call me sir.
Click to expand...

Anyone looking at your picture, Diane, should not think for a moment you're not a woman and a pretty one at that! :-)
 
Status
Not open for further replies.
< Moving from 2010 to 365 | Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon >
Similar threads
Thread starter Title Forum Replies Date
J Outlook Office 365 Win 10 how do I control background colors of events? Using Outlook 1
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
B Change row background color of selected item Using Outlook 1
A Outlook 2013 - VBA - Cahnging background colour Outlook VBA and Custom Forms 4
W Meeting printing background fields Using Outlook 0
M Background Color? Using Outlook 1
D Messages received from only one sender arrive with dark gray text background Using Outlook 1
D Background color for an entire day in Outlook 2010 Using Outlook 1
L Background Color Is An Issue Using Outlook 3
C Apply Category Color for Appointment Background Color Using Outlook 2
N Changing background color on replies and forwards Using Outlook 1
E Calendar Thumbnail current day background color Using Outlook 3
B Need help adding a background color to the compact list items in Month view. Using Outlook 1
S Reminders don't pop up and stay hidden in background Using Outlook 7
R Scanning E-mail for Certain words & changing the background Outlook VBA and Custom Forms 3
B OL 2003: UI background color anomolies Using Outlook.com accounts in Outlook 0
J Adding a background image to a mail item using automation Outlook VBA and Custom Forms 2
S Calendar background color Using Outlook 10
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 1
S Changing colors of today's appointments, but not recurring ones Using Outlook 33
K Custom Category Colors Using Outlook 2
T Categorizing different colors for a series of events Using Outlook 0
C Change default colors for conditional formatting Using Outlook 2
R Outlook 2007 calendar colors Using Outlook 15
K Missing Categories & Colors Using Outlook 5
William getting custom form to load category colors Outlook VBA and Custom Forms 4
J Outlook using colors issue Using Outlook 7
S Highlighter colors limited in Outlook 2007 and Word 2007 Using Outlook 1
T managing catergories and colors in shared contacts. Using Outlook 0
R Duplicating Category Colors For Second User Using Outlook 1
J Saving recent colors used for fonts in an email? Using Outlook 1
J Changing Colors or Font Styles on the Outlook Bar Using Outlook 1
O Different colors when replying messages Using Outlook 1
J Mod to Print Category Colors on Calendar Using CPA Using Outlook 36
J colors on a shared calendar Using Outlook 2
G Colors in Listbox Outlook VBA and Custom Forms 2
A How to add colors to a view Outlook VBA and Custom Forms 1
J Saving Send emails to a folder on the server Outlook VBA and Custom Forms 63
R Saving Emails and Attachments as .msg file Using Outlook 3
CWM330 Saving Data: Don't check certain folders Using Outlook 2
M Saving emails using Visual Basic - Selecting folder with msoFileDialogFolderPicker Outlook VBA and Custom Forms 6
D Outlook 2016 Outlook not saving Sent Items Using Outlook 4
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
I Saving attachments from multiple emails and updating file name Outlook VBA and Custom Forms 0
M Adding Subject to this Link-Saving VBA Outlook VBA and Custom Forms 5
L Attachment saving and tracking - PLEASE help! Outlook VBA and Custom Forms 5
D Saving Selected Emails as PDF and saving Attachments Outlook VBA and Custom Forms 6
B Saving items under a folder Using Outlook 3
R Quick Access view in File Explorer when saving attachments Using Outlook 0
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1

Similar threads

Back
Top