Outlook 2016 Outlook not saving Sent Items

Status
Not open for further replies.

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I'm using Outlook as the email client for my Gmail account. What I'm noticing is that when I create and send a message it is not saving that message to "Sent Items", is this another IMAP thing? I wind up having to CC to myself any email that I create and send. Is there some basic answer that might help me get my "Sent Items"?
Even more time consuming is going into the actual Gmail box and there is a sent item in there, but of course I'd have to forward this to myself again. Not very efficient or satisfying, any suggestions?
Thanks
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
Not sure if this will help, since it should not be necessary, but right click on Gmail in the folder list, select IMAP folders, click Query, then go to the Subscribed tab. This will let you ensure that you are subscribing to the Sent folder. (although now that I think about it, if you were not subscribed, you would not see the Sent folder at all. But still worth the little effort involved to check it)
1611940933013.png
 

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
Hi Vincenzo, thanks for your response. I followed your instructions and found that "Sent Items" were part of the set of Subscribed folders. So I guess that means it is something else. This has really been a learning experience changing from POP to IMAP, and I have quite a way to go with that. Thanks for trying.
Dave
 

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I found the problem. It was in the IMAP Account Settings, in particular the "Root Folder Path", in which I'd previously had "Inbox". Following some further research I changed that same setting to "[Gmail]" and voila, all my Gmail boxes (in Outlook) sprang into life, including the "Sent Items" folder. So I'm very happy with that result. Outlook now seems to be mirroring the Gmail service, so I'm really pleased with that. So Thanks for your contributions.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S trouble with Outlook 2010 saving sent emails Using Outlook 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
V Saving attachment from outlook in My Documents Outlook VBA and Custom Forms 14
C Saving Outlook attachments and links to attachments with VBA Outlook VBA and Custom Forms 2
R Outlook 2010 Modify Style "Do not check spelling or grammar" not saving Outlook VBA and Custom Forms 0
R Outlook Office 365 not saving addresses Using Outlook 0
e_a_g_l_e_p_i question about saving my .pst so I can import it to my Outlook after I build a new system Using Outlook 10
J Outlook 2013 crashes saving VBA & clicking tools | digital signature Outlook VBA and Custom Forms 1
T Saving Outlook 2010 email with attachments but read the email without Outlook Using Outlook 2
L Outlook DST (Daylight Saving Time) problem Using Outlook 0
F Using Outlook 2007 as an IMAP Mail Station Without Saving Data Locally Using Outlook 2
D File Lock issue when saving message from Outlook to new folder Using Outlook 1
K Printing & Saving Outlook Contacts Using Outlook 3
D Saving outlook emails in html and attachments Using Outlook 4
R Outlook 2007 QAT buttons not saving Using Outlook 2
C Exchange 2003 - Outlook 2003 - Calendar entries saving over each other Using Outlook 2
J Saving Published Outlook Form as msg Using Outlook 1
J Saving Incoming & Outgoing Outlook 2010 Email Locally with IMAP Using Outlook 2
T Outlook 2007 alters date when saving attachments, windows 7. Using Outlook 5
R Saving Outlook Email As Text File Extract Outlook VBA and Custom Forms 2
D Outlook 2003 Saving into a textbox when form closes Outlook VBA and Custom Forms 3
T Saving Embedded Images in Outlook 2007 Outlook VBA and Custom Forms 3
D Outlook 2003 saving option button Outlook VBA and Custom Forms 1
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 1
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 0
D Outlook 2007 Recovering E-Mails Using Outlook 0
G Stop Outlook 365 adding meetings to calendar Using Outlook 0
HarvMan Using Emojis in Outlook 365 Using Outlook 3
T Outlook 2019 Not Using Auto Compete After Deletion of 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
richardwing Outlook 365 VBA to access "Other Actions" menu for incoming emails in outlook Outlook VBA and Custom Forms 0
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 1
K Outlook for Mac problems Using Outlook 0
D Outlook app 2021 & iCloud PST issues Using Outlook 2
M c# vsto Outlook.ApplicationEvents_11_NewMailEx Outlook VBA and Custom Forms 1
J Event/Meeting in Outlook Does Not Align with SharePoint Calendar Using Outlook 5
Christopher M Is it me, or is Outlook 365 BUGGY? Using Outlook 3
U Outlook on the iPhone cannot approve filtered Emails Using Outlook 0
J GoDaddy migrated to Office365 - Outlook Wont Add Account Exchange Server Administration 21
K Outlook 365 After migrating to Outlook 365, some contacts display in emails with prefixes Using Outlook 1
J Outlook Rules VBA Run a Script - Multiple Rules Outlook VBA and Custom Forms 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
F Outlook 2019 Outlook 2019 Add and Sync to New computer Comcast server Using Outlook 2
M Understanding Outlook Identities Using Outlook 1
kburrows Outlook or Phone Combining Contacts? Using Outlook 0
P Outlook 2013 search no longer works Using Outlook 2
M Accessing ALL Outlook contact fields Outlook VBA and Custom Forms 3

Similar threads

Top