Outlook 2016 Outlook not saving Sent Items

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I'm using Outlook as the email client for my Gmail account. What I'm noticing is that when I create and send a message it is not saving that message to "Sent Items", is this another IMAP thing? I wind up having to CC to myself any email that I create and send. Is there some basic answer that might help me get my "Sent Items"?
Even more time consuming is going into the actual Gmail box and there is a sent item in there, but of course I'd have to forward this to myself again. Not very efficient or satisfying, any suggestions?
Thanks
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
Not sure if this will help, since it should not be necessary, but right click on Gmail in the folder list, select IMAP folders, click Query, then go to the Subscribed tab. This will let you ensure that you are subscribing to the Sent folder. (although now that I think about it, if you were not subscribed, you would not see the Sent folder at all. But still worth the little effort involved to check it)
1611940933013.png
 

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
Hi Vincenzo, thanks for your response. I followed your instructions and found that "Sent Items" were part of the set of Subscribed folders. So I guess that means it is something else. This has really been a learning experience changing from POP to IMAP, and I have quite a way to go with that. Thanks for trying.
Dave
 

davegoodo

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I found the problem. It was in the IMAP Account Settings, in particular the "Root Folder Path", in which I'd previously had "Inbox". Following some further research I changed that same setting to "[Gmail]" and voila, all my Gmail boxes (in Outlook) sprang into life, including the "Sent Items" folder. So I'm very happy with that result. Outlook now seems to be mirroring the Gmail service, so I'm really pleased with that. So Thanks for your contributions.
 
Similar threads
Thread starter Title Forum Replies Date
S trouble with Outlook 2010 saving sent emails Using Outlook 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
V Saving attachment from outlook in My Documents Outlook VBA and Custom Forms 14
C Saving Outlook attachments and links to attachments with VBA Outlook VBA and Custom Forms 2
R Outlook 2010 Modify Style "Do not check spelling or grammar" not saving Outlook VBA and Custom Forms 0
R Outlook Office 365 not saving addresses Using Outlook 0
e_a_g_l_e_p_i question about saving my .pst so I can import it to my Outlook after I build a new system Using Outlook 10
J Outlook 2013 crashes saving VBA & clicking tools | digital signature Outlook VBA and Custom Forms 1
T Saving Outlook 2010 email with attachments but read the email without Outlook Using Outlook 2
L Outlook DST (Daylight Saving Time) problem Using Outlook 0
F Using Outlook 2007 as an IMAP Mail Station Without Saving Data Locally Using Outlook 2
D File Lock issue when saving message from Outlook to new folder Using Outlook 1
K Printing & Saving Outlook Contacts Using Outlook 3
D Saving outlook emails in html and attachments Using Outlook 4
R Outlook 2007 QAT buttons not saving Using Outlook 2
C Exchange 2003 - Outlook 2003 - Calendar entries saving over each other Using Outlook 2
J Saving Published Outlook Form as msg Using Outlook 1
J Saving Incoming & Outgoing Outlook 2010 Email Locally with IMAP Using Outlook 2
T Outlook 2007 alters date when saving attachments, windows 7. Using Outlook 5
R Saving Outlook Email As Text File Extract Outlook VBA and Custom Forms 2
D Outlook 2003 Saving into a textbox when form closes Outlook VBA and Custom Forms 3
T Saving Embedded Images in Outlook 2007 Outlook VBA and Custom Forms 3
D Outlook 2003 saving option button Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Can someone explain syncing with Outlook and Gmail Using Outlook 0
K Outlook Office 365 VBA download attachment Outlook VBA and Custom Forms 2
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
I Outlook is stuck at "Updating Calendar" Using Outlook 1
AmonRa Outlook 365 calendar - too much white space Using Outlook 0
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
C-S-R How to clear an Outlook (To Do) Task Flag? Using Outlook 8
N How do I make Outlook autocomplete addresses from a list of recognised <full_names> only? Using Outlook 2
P Outlook 2019 UI changes after 20H2 update Using Outlook 1
R How to restrict GWSMO sync to Outlook Send/Receive cycles Using Outlook 0
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
S Outlook 2007 crash linked to gdiplus.dll Using Outlook 0
P Sending email from outlook IMAP to GMAIL where embedded images are added as attachment Using Outlook 1
M Outlook 2010 How could I globally redesign an outlook template form/region/inspector template used to display mail lists or an individual mails? Outlook VBA and Custom Forms 0
T The Linked Image Cannot Be Displayed in Outlook Using Outlook 5
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
S Outlook 2016 Change how Outlook shows me contacts in emails Using Outlook 0
A OutLook For Mac 16.46 Comes Up In Small Window When Opening Using Outlook 4
S Outlook 2007 - Automatic purge fail Using Outlook 0
T Outlook creating unwanted tasks in Tasks and Todo from emails Using Outlook 1
V vBA for searching a cell's contents in Outlook and retrieving the subject line Outlook VBA and Custom Forms 1
B vBA for exporting excel file from outlook 2016 Outlook VBA and Custom Forms 3
Horsepower Moving emails between folder Outlook for Mac Outlook Wishlist 8
Travis Lloyd Messages Won't Display In Outlook 2019 Home & Business Using Outlook 0
J Outlook 2019 i dont want to buy the snake oil ost to pst programs Using Outlook 1
B Outlook 2016 Outlook crashes when trying to print certain emails Using Outlook 5

Similar threads

Top