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Diane, This person's Outlook experience is getting worse by the day and we're now getting other Office issues, unexpected crashes, restarts, etc. It looks like something may have gotten corrupted, either on the drive or in memory. We're about to start a new computer roll-out and this user...

Diane, Thank you so much for your prompt reply. When doing research on this issue, I actually came across that article you authored and tested it out on my machine. I have the preview pane open and when I open an attachment from inside the preview pane it opens just fine. If I change...

Hello everyone! I have a user that gets an error message almost every time he opens an attachment in Outlook 2010. Most of the attachments are Acrobat but the issue also happents with Office documents or pictures. The error message reads: "A program has attachment [filename] open. Changes...