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Thanks, Diane. I really appreciate the suggestions. Unfortunately my contacts seem to be stuck in the old .ost file. Notes too. It is a shame that Outlook is designed in such a way that my own data is not accessible to me. Thanks again.

Hi, I have Office 365 on Windows 8.1. After installing a new hard drive and then Office 365, I am unable to recover my old mail and autocomplete email addresses. Recovering the old mail is secondary but I survive on autocomplete. I have four email accounts and the original .ost files for...