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Anyone else want to chime in?

I have used image backups since the early 2000's, which has saved me untold headaches of re-configuring machines that had been damaged in some way. Application customizations that are far too numerous to document, much less recreate, can't be backed up any other way. Image backups can be a...

Your reply is appreciated and is factually correct, however the objective is to eliminate dependence on desktop applications to backup Outlook.com accounts. If a computer is not turned on, or is non-functional for some reason, such as a virus infection, hacker attack, ransomware, etc, a local...

I need to find a reliable solution for backing up outlook.com accounts to cloud storage without using desktop software to backup to local storage or NAS. Cloud-to-cloud. Some method or technique that is reliable at maintaining a daily backup or second copy. I am aware of and have been testing...

I have a custom domain with two mailboxes from Outlook.com, and I use Outlook 2016 to access them. Only one account has an alias set up, the other one does not. Both have this reoccurring problem of popping up a password prompt. This seems to happen on a monthly basis, like a certificate...

I think your guess on the reasons behind the dramatic speedup in Outlook after compacting the OST is correct. On another customer system, I did this process differently, deleting the OST, and waiting for a full re-sync. His mailbox was not as large (over 20GB), but still took almost 24 hours...

Update: Compacting had not finished after waiting 24 hours, though the progress bar was still moving toward completion (about 80% done on a 45MB OST file). This user needed her machine back asap, so time was up waiting for compacting to completely finish. What improved significantly was no...

The user has a 50 down/10 up connection with Comca$t, however I opted to not delete the OST because it's 45GB, and figured that would take a few days to download again. She is relatively close to the maximum size for an OST, which I believe is 50GB, so I am hoping that her OST will actually...

Hello Diane and fellow readers, I have a customer running outlook 2010, connected to an offsite company exchange server, and I am compacting the OST now. The customer's OST file is 45GB!! Hence compacting is still running as I write this, 18 hours later. The customer reported to me this...

Running Outlook 2016 msi, up-to-date as of 8/5/16. When I try to preview a mp3 attachment, Outlook gives the following message: "this file cannot be preview because there is no previewer installed for it" I use VLC Media Player (newest release), and have it set to have all defaults in Windows...

I know you're right about synching once per hour or so. I read that in a MS doc somewhere, and Gmail does the same thing. Makes you wonder how on earth a connected account is usable for anything. Unreliable, at best. Yet, this is a feature they use to entice users to create a new Outlook.com...

For anyone interested in a follow up to this issue, I exchanged emails with MS Answer-Techs about this, and found them to be unhelpful, wasting countless hours of my time by sending troubleshooting documents that did not pertain to the issue at hand. Repeatedly explaining the issue to each new...

Hi Diane, I bought a new computer that came with Office 365 Home, and after going to office.com/setup per the instructions on the product key card that came with it, I had to create an account. I entered user1@Outlook.com, and a new account was created so that I could access the web console to...