Thomas Inman
Member
- Outlook version
- Outlook 2016 32 bit
- Email Account
- Outlook.com (as MS Exchange)
Hello Diane and fellow readers,
I have a customer running outlook 2010, connected to an offsite company exchange server, and I am compacting the OST now. The customer's OST file is 45GB!! Hence compacting is still running as I write this, 18 hours later.
The customer reported to me this morning that she was told people are receiving old emails from her, and I have never heard of compacting an OST causing this to happen.
This customer's Outlook OST is the largest I have seen since Microsoft changed the size limit from 20GB to 50GB.
My questions are, can compacting actually trigger old emails to be re-sent? And, how long should I continue to wait for compacting to complete? Or should I cancel compacting?
I have a customer running outlook 2010, connected to an offsite company exchange server, and I am compacting the OST now. The customer's OST file is 45GB!! Hence compacting is still running as I write this, 18 hours later.
The customer reported to me this morning that she was told people are receiving old emails from her, and I have never heard of compacting an OST causing this to happen.
This customer's Outlook OST is the largest I have seen since Microsoft changed the size limit from 20GB to 50GB.
My questions are, can compacting actually trigger old emails to be re-sent? And, how long should I continue to wait for compacting to complete? Or should I cancel compacting?