Thx Diane - but that is disappointing to hear. Original problem was creating a new Mailbox. I work with both a PC and an RDP connection to our Colo. New Mailbox is fine on the PC but I get
"Cannot expand the folder. The set of folders cannot be opened. You must connect to Microsoft...
Using Outlook 2013 x64 and Exchange 2013. My IT guy told me to run Outlook.exe /resetnavpane in order to fix a problem in a new mailbox that we added. In addition to not fixing the problem, it removed all my Favorites. Googling for a solution we checked the .xml files in the AppData folder...
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