Using Outlook 2013 x64 and Exchange 2013. My IT guy told me to run Outlook.exe /resetnavpane in order to fix a problem in a new mailbox that we added. In addition to not fixing the problem, it removed all my Favorites. Googling for a solution we checked the .xml files in the AppData folder for my user but determined Favorites are not stored there and must be stored in Exchange. 1) Can you tell me where they are stored in Exchange 2) How I can save a copy and 3) How I would restore from this copy if I lose them again?