Outlook 365 loses "outlook.com" exchange server settings

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HarvMan

Senior Member
OS Version(s)
  1. Windows
  2. iOS
  3. Android
Outlook version
Outlook 365 32 bit
Email Account
POP3
The message Outlook cannot open pops up, even when trying to start in safe mode.
To resolve this issue I deleted the Outlook.com account in O365.
I was then able to start O365.
I then recreated the Outlook.com account and all now works properly.
Why does this problem happen?

Thanks!
 
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