Outlook 365 After migrating to Outlook 365, some contacts display in emails with prefixes

KVbee

New Member
Outlook version
Outlook 365 64 bit
Email Account
Exchange Server
I recently got a new office computer, and with it came Windows 11 and Office 365, but previously I had been on Windows 10 and Office 2019. After making the switch, some of my contacts display on email address lists with the prefixes, but some don't. I would prefer not to display prefixes, (I really only use those for merging into letters and forms). My chosen default display type is: FirstName Lastname (email@domain.ext) ... and when I'm adding this contact to an email thread they display as: FirstName LastName. With the borked contacts, when I add them to an email thread they display as: Mr. FirstName LastName. Also these contacts seem to be filing as if Mr. were a first name, not a prefix. So Mr. FirstName LastName wouldn't be filed as FL, he would be filed as MF (Examples below).

I would like to post a screenshot to explain what's happening, but I can't do that without exposing a lot of personal information. I can't replicate this issue when I create a new contact, so this must have something to do with how the contacts are stored or picked up from Exchange, I think. Please see screenshots below for a sample name check and email & display as fields for an example on how I format my contacts.

Outlook Check Name.png
Email & Display As.png

As an aside, while trying to copy one of those contacts and remove personal information so I could post an example, I discovered that there was a lot of additional contact information shown in the display pane (screenshot below, in case my description isn't the right terminology) that didn't display in the actual contact card, and I couldn't figure out how to edit any of that extra information, or even get it to display in the contact card. One of the added pieces of information was a telephone number, and that number didn't appear in any of the optional telephone number fields.
Display View.png


Any explainers or tips would be welcome. I have been using Outlook and Office products pretty much since they were introduced, but 365 seems to have a lot of curve balls!
 

benauther

New Member
Outlook version
Outlook 2019 32-bit
Email Account
POP3
Get Kernel Import PST to Office 365 software to import complete data to O365 in quick time. The tool is the most advanced tool to import PST file data including mails, contacts and calendar items.
 
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