Exchange Server - Mail Delay Stamping

tdeerinck

New Member
OS Version(s)
  1. Windows
Outlook version
Outlook 2021 64 bit
Email Account
Exchange Server
Operating system::    Windows
Outlook version:     2016
Email type or host:    Exchange 2016 On Premise

Hello All,

Looking to corroborate from one or more other Exchange experts, or mail experts for that matter.

We had an issue where a recipient claimed that e-mail was delayed to them from and outside sender that was delayed for quite some time. They said when the e-mail was finally delivered, it was placed in the in-box using the original time and date sent. This was a time sensitive e-mail. Upon checking the cloud based spam filtering service logs, it shows the delivery to the Exchange server happening in almost real-time with no delay. Additionally, when checking the Exchange backups, the e-mail is sitting in the recipients in-box at the time and date it was sent.

Again, the user is claiming that the e-mail was delayed for days, if not weeks, and then when arriving, it shows it was received when it was actually sent.

In all my decades of using Exchange Server, I have only seen delayed e-mail show when Exchange received the e-mail in Outlook, and the Date and Time Sent will show in the e-mail itself.

I would love for any other experts as I said to corroborate this please.

Thanks in advance,

~T
 
Similar threads
Thread starter Title Forum Replies Date
G Forward email body to other mail list directly from Exchange server Exchange Server Administration 1
F Redirect e-mail without Exchange server Using Outlook 2
S How to leave e-mail on Exchange 2003 server? Exchange Server Administration 1
S client lost 3K contacts when office 365 for mac account deleted from company exchange server Using Outlook 5
HarvMan Outlook 365 loses "outlook.com" exchange server settings Using Outlook 1
L Help connecting to hosted exchange server 2016 Using Outlook 0
J Importing N2K from a different Exchange Server Using Outlook 1
T Outlook 2010 How to Delete “Orphaned” TO DO? ( Not on Exchange Server) Using Outlook 6
T How can Exchange be configured to sync/push one-way so that the server data can't be affected Exchange Server Administration 0
llama_thumper Setting up forwarders on Exchange server Exchange Server Administration 0
G How to have domain client use owa server instead of exchange server while connect to network Using Outlook 1
T Uploading Outlook 2016 Contacts to Exchange Server Drops "Company" field data in 30% of records Exchange Server Administration 4
Diane Poremsky Archiving Tools for Exchange Server Using Outlook 4
Diane Poremsky Changing the Message Size in Exchange Server Using Outlook 0
R Outlook 2007 - Shared Accounts and Resources without Exchange Server Using Outlook 0
Diane Poremsky Exchange Server Updates March 2016 Using Outlook 0
oliv- "Online mode with Exchange server" vs "online" Exchange Server Administration 2
I Random Chinese characters in email copied from a pst file. Exchange Server 2016 Public Folder Exchange Server Administration 1
Diane Poremsky Save Sent Items in Shared Mailbox using an Exchange Server Cmdlet Using Outlook 0
Diane Poremsky Exchange Server and SMTP Servers Using Outlook 0
B Can't Connect to Office365 Exchange Server Exchange Server Administration 2
Ascar_CT Outlook.com transition to Exchange Server on the back-end Using Outlook.com accounts in Outlook 0
Diane Poremsky Exchange Server Usage, Reporting, and Analysis Tools Using Outlook 0
Diane Poremsky Exchange Server Migration Tools Using Outlook 0
L Outlook clients did not reconnect to Exchange when one CAS server in CAS array became unresponsive Exchange Server Administration 1
J Deleting Email from Exchange Server Using Outlook 2
S Exchange server 2013 / Outlook 2013 Exchange Server Administration 3
H Lost Custom Forms when we replaced Exchange Server Outlook VBA and Custom Forms 3
H Exchange 2013 ECP migration connects to crashed server Exchange Server Administration 0
C How to "host" the outlook calendar from .pst instead of Exchange Server Using Outlook 1
T Outlook INBOX emails gone back 2-3 weeks after Exchange Server 2010 Restart Using Outlook 0
M connection to the microsoft exchange server has been lost. outlook 2007 Exchange Server Administration 0
M Looking for options and best practices for an Edge Server (Exchange or not) Exchange Server Administration 0
B Unable to apply rule on Exchange server functional account Exchange Server Administration 1
B Is there a simple way to share email folders w/o exchange server? Using Outlook 0
S Removing an Exchange Server account, retaining POP accounts Exchange Server Administration 1
S Outlook 2010/Exchange 2010 Multi Mailboxes (Server unavailable) Using Outlook 6
S Exchange Server Rules Using Outlook 1
M Updates to exchange server broke code - please help Using Outlook 2
S Using POP3, Exchange server, and iPhone sync - can't sync to POP3 calendar Exchange Server Administration 0
I Shared Contacts in Outlook 2010 and Exchange Server 2010 Using Outlook 4
T Change from exchange server to pop when I set up outlook wrong Exchange Server Administration 1
A emails disappearing from inbox outlook 2010 exchange server 2010 major trouble Exchange Server Administration 6
T Outlook keep loosing connection to the exchange server Using Outlook 1
S Can't share contacts in Outlook on MS Exchange Server??? Exchange Server Administration 1
S Block read receipt when outlook is configured to Exchange server Using Outlook 0
B Please help! Outlook, Exchange Server, and Customization BCM (Business Contact Manager) 2
B Please help! Outlook, Exchange Server, and Customization Exchange Server Administration 0
R Change Outlook 2010 Exchange server address via registry or script Using Outlook 5
O Where is Launcher, the custom action for Exchange server? Exchange Server Administration 1

Similar threads

Back
Top