tdeerinck
New Member
- OS Version(s)
- Windows
- Outlook version
- Outlook 2021 64 bit
- Email Account
- Exchange Server
Operating system:: Windows
Outlook version: 2016
Email type or host: Exchange 2016 On Premise
Outlook version: 2016
Email type or host: Exchange 2016 On Premise
Hello All,
Looking to corroborate from one or more other Exchange experts, or mail experts for that matter.
We had an issue where a recipient claimed that e-mail was delayed to them from and outside sender that was delayed for quite some time. They said when the e-mail was finally delivered, it was placed in the in-box using the original time and date sent. This was a time sensitive e-mail. Upon checking the cloud based spam filtering service logs, it shows the delivery to the Exchange server happening in almost real-time with no delay. Additionally, when checking the Exchange backups, the e-mail is sitting in the recipients in-box at the time and date it was sent.
Again, the user is claiming that the e-mail was delayed for days, if not weeks, and then when arriving, it shows it was received when it was actually sent.
In all my decades of using Exchange Server, I have only seen delayed e-mail show when Exchange received the e-mail in Outlook, and the Date and Time Sent will show in the e-mail itself.
I would love for any other experts as I said to corroborate this please.
Thanks in advance,
~T
Looking to corroborate from one or more other Exchange experts, or mail experts for that matter.
We had an issue where a recipient claimed that e-mail was delayed to them from and outside sender that was delayed for quite some time. They said when the e-mail was finally delivered, it was placed in the in-box using the original time and date sent. This was a time sensitive e-mail. Upon checking the cloud based spam filtering service logs, it shows the delivery to the Exchange server happening in almost real-time with no delay. Additionally, when checking the Exchange backups, the e-mail is sitting in the recipients in-box at the time and date it was sent.
Again, the user is claiming that the e-mail was delayed for days, if not weeks, and then when arriving, it shows it was received when it was actually sent.
In all my decades of using Exchange Server, I have only seen delayed e-mail show when Exchange received the e-mail in Outlook, and the Date and Time Sent will show in the e-mail itself.
I would love for any other experts as I said to corroborate this please.
Thanks in advance,
~T