emails disappearing from inbox outlook 2010 exchange server 2010 major trouble

Status
Not open for further replies.

arcolino

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
hello all, I have an interesting problem that has been going on for a few days now. I have emails come into my inbox then they disappear, they do not go to outbox or sent or junk. I turned of all rules and deleted rules as well.

uninstalled outlook, I did a system restore, unjoined rejoined domain, changed computer name, created new user account profile. Issue happens with outlook closed and in owa. I setup another machine on the network with the client it started happening there. I called websense they filter our emails they said once emails are coming in they are not blocking.

is there some kind of mailbox repair or cleanup in exchange? or reconstruct? the problem started last week friday. I did the restore the day before that same issue
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

Do you have a second computer configured somewhere - that is using POP3? That is the usual cause of this behavior. Do you use a smartphone?

A guy recently said he opened a mailbox then changed the mailbox to another one (by changing the user name) and all the mail for the new mailbox went to the old mailbox.
 

arcolino

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

Do you have a second computer configured somewhere - that is using POP3?

no, if that was the case how do I stop that from happening?
That is the usual cause of this behavior. Do you use a smartphone?

*****yes i have a smart phone its happening there as well, but check this the mails were coming in on the blackberry

the hole time meaning they did not stop coming in on bb but disappeared everywhere else****

A guy recently said he opened a mailbox then changed the mailbox to another one (by changing the user name) and all the mail for the new mailbox went to the old mailbox.
dont understand what u mean by last line is that a fix?
 

arcolino

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

btw the blackberry account has been deleted that should stop it from doing anything if its not in the picture I hope.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

Blackberry shouldn't be doing this, especially with BES. Now if you are deleting from the BB or reading on the BB and using a hide read messages view in outlook...

My last comment earlier was more of a 'here is another way outlook can mess up the account' to jar your memory, incase you had a profile on another computer and someone might have changed it.
 

arcolino

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

hi Diane thank you for responding. Im not sure if you mentioned this but this is what I ended up doing. well guess what it was the freaking add-ins I read somewhere to disable add-ins which I did now my emails are not disappearing! I disabled all of them I'll start enabling one by one to identify which one is the bad add-on. Thank you again.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: emails disappearing from inbox outlook 2010 exchange server 2010 major tro

Let us know which one was the problem.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
C Emails disappearing!! I dont see my email in Inbox Using Outlook 2
M Emails autmatically disappearing from the Exchange server 2010 - Email inbox Exchange Server Administration 8
G Disappearing emails Using Outlook 0
M Recent emails disappearing Using Outlook 4
P Outlook 2007, IMAP, and Deleted Emails (not disappearing) Using Outlook 0
J Disappearing old emails in Outlook 2003 Using Outlook 8
F Stationary disappearing when I forward or reply to emails Using Outlook 1
G outlook 2010 - emails disappearing! Using Outlook 3
J Disappearing 'SENT' Emails Using Outlook 2
J Outlook 2003 Emails Disappearing from Outlook Using Outlook 4
B Sent attachments disappearing from emails when they are received Using Outlook 6
A DISAPPEARING EMAILS Using Outlook 2
0 disappearing emails Using Outlook 0
J Moved many emails to Outlook external folder, need to delete on Gmail server Using Outlook 13
P Move emails between 2 mailboxes. Using Outlook 1
R Assign Categories "Round Robin" style but in a shared mailbox but on specific emails only Outlook VBA and Custom Forms 7
P Outlook for Mac - emails are not sent out beginning last week Using Outlook 1
M Missing emails in Inbox, but are present in webmail Using Outlook 0
A How To Get Body of All Emails to view in Blue Using Outlook 1
A How to get body of all emails in outlook 2016 to view in blue color Using Outlook 1
N Extract Outlook emails to excel Outlook VBA and Custom Forms 2
M Group of emails Using Outlook 1
I Saving attachments from multiple emails and updating file name Outlook VBA and Custom Forms 0
R List folders in a combo box + select folder + move emails from inbox to that folder + reply to that email Outlook VBA and Custom Forms 1
D Assign categories to outgoing emails Outlook VBA and Custom Forms 0
J Outlook 2016 Moving IMAP emails to Exchange Using Outlook 1
P Flagging emails in conversations Using Outlook 2
V Outlook 2016 will not move emails in search results Using Outlook 4
D Outlook 2016 Deleting emails without affecting folder structure - Outlook Office 365 Using Outlook 3
M Filter Conversations - Filter Out Single Emails Outlook VBA and Custom Forms 3
F not receiving emails until i re-login Using Outlook 2
K No emails in inbox Using Outlook.com accounts in Outlook 1
A Record opened emails for reopening later Outlook VBA and Custom Forms 16
N VBA to delete duplicates by message-id on common pst for 2 or more emails Outlook VBA and Custom Forms 0
R Deleting emails from storage folder Outlook VBA and Custom Forms 1
R Outlook for Mac - Advanced Search and Tracking Sent Emails Using Outlook 0
DoctorJellybean Outlook 365 doesn't always mark emails as read Using Outlook 3
N Sent emails not reflected in all IMAP Folders Using Outlook 4
A Custom VBA to sort emails into folders Outlook VBA and Custom Forms 0
L Moving emails with similar subject and find the timings between the emails using outlook VBA macro Outlook VBA and Custom Forms 1
S How can I delete all copies of a given companies logo graphic from all my emails at once? Using Outlook 3
Y Open and Save Hyperlink Files in multiple emails Outlook VBA and Custom Forms 9
L Time format in Outlook calendar and emails Using Outlook 0
G Parsing All Emails Outlook VBA and Custom Forms 8
J Set Timer/Countdown on Emails? Outlook VBA and Custom Forms 3
T Render Outlook emails in MS access as they appear in Outlook Outlook VBA and Custom Forms 2
O Delete duplicate emails - subscription notifications Using Outlook 5
N Outlook rules don't create a copy for bcc'ed emails Using Outlook 3
R Can not create folder to store specific emails in in Outlook for Mac Using Outlook 1
V Emails remain in Drafts folder even though they have been sent Using Outlook 4
Similar threads


















































Top