Hi Diane,
I have an odd problem I cannot resolve. In one of my email accounts with btinternet.com, I only have the last email showing for the last three weeks (then everything after that. Every time a new email comes in and it's opened, the previous one disappears, so I am still only showing one email for today and then everything before three weeks ago.
I have:
1. Refreshed and cleared all filters (there were none obvious)
2. Opened in outlook /cleanview, Deleted account and recreated it. The last three weeks of emails appeared initially then when I moved from the account and back again the last three weeks, all but the very latest email disappeared.
3. Followed 2 a second time and renamed all the old email accounts with the same name as old instead of ost. Same problem when recreating the account.
Running outlook 2013 on Windows 7 pro 64 bit. All other accounts are fine.
I have an odd problem I cannot resolve. In one of my email accounts with btinternet.com, I only have the last email showing for the last three weeks (then everything after that. Every time a new email comes in and it's opened, the previous one disappears, so I am still only showing one email for today and then everything before three weeks ago.
I have:
1. Refreshed and cleared all filters (there were none obvious)
2. Opened in outlook /cleanview, Deleted account and recreated it. The last three weeks of emails appeared initially then when I moved from the account and back again the last three weeks, all but the very latest email disappeared.
3. Followed 2 a second time and renamed all the old email accounts with the same name as old instead of ost. Same problem when recreating the account.
Running outlook 2013 on Windows 7 pro 64 bit. All other accounts are fine.