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Update: This doesn't only happen with Yahoo, as suspected. Starting Outlook in Safe Mode allows the mail merge to be successfully sent and then show in the Sent Items folder; it does not get stuck in the Outbox. I will follow up with our email scanning provider...

Larry, Way to think outside of the box as I would've never thought to check the OWA Sent Items folder! You're correct and it does show in the Sent Items in OWA so this would indicate something on the machine possibly (anti-virus as you mentioned). I would like to think the...

First of all thanks for taking the time to read this thread. I have a user that's doing a mail merge and the email was sent (from an Exchange server to a yahoo address) however the email remains in the Outbox. Why would a sent mail merge continue to show in the Outbox after...

You're a good man Bob :) Thank you all for your help and all you do, I can always count on this forum for quick and professional replies

Michael, I appreciate the response however in both IE and FireFox I'm not seeing the link in your signature. Any way to share again?

Brian, thank you for your quick response. I will continue to poke around and if anyone else wants to chime in, please feel free

Thanks in advance for taking the time to read this... We have offices in different locations and want to assign a color for each office. We can then add items to a shared calendar with the color assigned for that office so we all know what office is doing what on any given day...