Recent content by Diane Poremsky

If the key doesn't exist, create it. But server side search is only for exchange mailboxes - it won't work for pop and imap.

You should see the address in the reading pane or opened message - only the message list won't show the address.

Sorry I didn't see this earlier - is it greyed out?

You definitely need to remove the account from Outlook and if asked to remove it from all devices, say yes. This clears the Microsoft cloud cache. I'd wait at least 24 hours before trying to add it back again. Also verify the DNS is correct, especially if you only moved email hosts and did not...

That looks like new Outlook - did you have the account in new Outlook previously with a different email host and only recently moved to zoho? There is an issue where the Microsoft cloud can't update the server names and keeps using the old ones.

If you use 2FA, you need the app password as Outlook doesn't support oAuth2 for most accounts - only gmail, icloud, and yahoo.

Did you try using autoaccount setup? It looks like it is hosted at zoho - do you have 2-step verification enabled? If so, you need an app password to add it to outlook.

They also do not allow Outlook to connect using POP or IMAP or use app passwords for email - and Outlook 2010 can no longer connect to Microsoft 365 Exchange (which is what Outlook.com runs on.) If you just want a local copy archived, eM client can make an archive (but not in a pst) - it's...

You can zoom in the reading pane for HTML messages - hold Ctrl and roll the mouse wheel or click on the % slider in the lower right of the reading pane (under the to-do bar if using). If you have a subscription (and possibly in some newer perpetual versions) - you can click on the % (110% in the...

The to-do bar is limited to one calendar- the default calendar. New Outlook will let you show more calendars (in My Day - it's version of To-do), but if you are using iCloud contacts with multiple accounts, it won't work for you - new Outlook limits contacts usage to the account they are...

Nope, no need since you found the ones you are using. That was only if you were going to use the ones in appdata or are only backing up the ones in documents. But depending on your backup method, you might be able to include the PST in the D drive. I can be easier to have all PSTs in one...

Oh, I misread - it's now above the message list, not at the top like in new versions. I thought it was above the message list, as it is in older versions, and is now at the top and Cara didn't like it at the top. Sorry. My 2021 install (also 2605) has it at the top, even with the left rail of...

That is the old path - newer versions of outlook use documents \ outlook files for default pst location. (Easier to backup when in documents.) Are you are using copies? Right click on Archive name in the folder list in outlook and choose open folder location - or in File > Account Settings >...

If Microsoft moved the search bar, the only way to undo it is by rolling back to an older version. As for updates, all of the licenses get regular updates (usually monthly) until they are end-of-life. Most of the perpetual versions don't get feature changes - so it's possible this is a bug and...

Close Outlook, copy the PST files to back them up. That should be the same way you backup the ones linked to your accounts. If they are all in the same folder, you could copy the folder - but the PST files you don't update don't need backed up regularly as they rarely to never change.