Recent content by Gerard M-F Hill

I've changed the default settings to FF and yes, the page of code no longer appears. I would never have guessed that series of actions would solve the problem, so I'm very grateful for your help. Gerard

Yes, it does. Thank you. I would prefer to make Firefox my default browser, but this is certainly a step forward.

No plug-ins of any kind in my browsers. I set IE as default in 'Set your default programs' and then thought I would just check in 'Set program access and defaults'. To my surprise, that setting hadn't changed to IE, so I reset it there as well. It seems these menus aren't talking to each other...

My default browser is Firefox 35.0.1. I also have IE11. Both work fine. I did have Opera but I've removed it.

I've used Outlook's detect & repair and it completed successfully, but the problem is still there. It wasn't Office I was updating, but Firefox; I also uninstalled a previous version of Opera (I had ended up with Opera 12 and 27) and I'm wondering if that is where something went wrong.

Thank you, Diane. All incoming messages are fine; I have Outlook on my left-hand screen and this raw HTML appears on the right of the right-hand screen. It does indeed pop up with the email alert and disappears along with the alert. Hope that allows you to make a diagnosis. I've checked and I...

I've got a screenshot. The snipping tool has collected both my screens, but you can see the page of code down the right-hand side of the screenshot (JPEG attached). It's only when receiving, not sending. Gerard

Two problems sprang up after I uninstalled and updated programs; I've fixed one, but not the other. When receiving email, an enormously long page of code pops up and covers half the screen, and there's no way to get rid of it. It goes away after a few seconds, but meanwhile I can't work and it's...