Recent content by jm8540

Hello Outlook Forum - Continuing issues with Outlook 2016 365, does anyone know if Online Repair (add / remove, modify) is the same as Uninstall / Reinstall Office? Thanks, John

Hello Diane - Well, more confusion. After Tuesday's Windows Updates, the computer worked correctly again. Then Wednesday, it "reverted back" to the same issue - no message content after October 29. I was there Thursday and reset the view, first for just the Inbox, then for all folders [Outlook...

Diane - sorry if this is getting worse. Opening Outlook in safe mode with the correct profile allowed me to reach the COM add-ins list. After unchecking everything, closing Outlook, rebooting, and opening in normal mode nothing had changed. I noticed that scrolling down the Inbox (only place...

Thanks Diane. Though this would solve it, we unchecked and rechecked a couple of different groups, but now even after rebooting when we open the Add-ins dialog box and click on GO... the COM Add-ins list doesn't open. Nothing opens. Tried that a few times as well, but nothing. Also, nothing we...

Thanks Diane. Yes, it does work correctly in Safe Mode. Attached is a screenshot of the addins. Appreciate your help and your knowledge, John Murray

Hello Outlook Forums - Helping a friend with his Outlook 2016 issue. Outlook 2016, Outlook.com, Microsoft Exchange, Windows 10 desktop computer. Everything worked properly until just recently. Now, when we open Outlook 2016, the inbox shows his email list and the view message (on the side)...

Thanks Diane - I sincerely appreciate your knowledge and help. Best regards.

When I change a POP email account in GoDaddy.com to just a forwarder sending to an account with another ISP, what happens to the original/saved messages and files in Outlook 2016? What settings changes should I make to keep the messages and files for the original account intact after that...

Helping a friend who recently updated to 2016 from 2013 Outlook (365) along with installing the Windows 10 'Anniversary' update. His business contacts records are now all missing the 'Web page address' field content, possibly other information. Can this data be retrieved? He has recent backups...

Thanks Diane, appreciate your help and time.

Message will Deliver. Sorry to bother you, have been receiving replies from the BCC recipients, so YES, they did deliver even though the TO address failed. Thanks, John