Recent content by Oldmaven

  1. O

    Outlook 2016 has "Outlook 2015" files

    My scanpst.exe appears to be corrupted. But when I looked for it in \Program Files\...Office 16, I found an Office 2015 folder there instead. There is an Office2016 folder under \Program Files x86\ (Which is puzzling as I am running Win10 x64), but the scanpst.exe found there by my search...
  2. O

    :Managing contacts in Outlook 2016

    1) Is there a way to make Phone the default format for all contact lists in Outlook 2016? 2) Is there any way to tag or characterize contacts when I'm set up for IMAP? If not, how do I convert back to POP3 without losing any info? 3) Is there a way to automatically date new contacts as...
  3. O

    Outlook 2016 crashes at start

    The problem was apparently that I had another .OST of the same name in a subfolder. This problem is now solved
  4. O

    Can I single-space the folder list?

    Outlook 2016 shows the folder list double- or triple-spaced, which greatly reduces the amount of info on the screen at once. Can this be changed to single-space?
  5. O

    Addins slowing me down?

    Outlook 2016 keeps telling me that add-ins are slowing things down. When i follow the link, I get a list of add-ins--but as near as I can tell, they're already disabled. The only option shown for dealing with them is "always enable." How do I find what add-ins are currently a problem, and how...
  6. O

    Outlook 2016 crashes at start

    i get the same results from either mailbox. How do I "reset the view"? The "reset view" option is grayed out, for both the IMAP and POP3. I realize all I can prune without outlook running is old mails that for some reason are still on the server. Lots more were downloaded and are now in my...
  7. O

    Outlook 2016 crashes at start

    I show account settings for both the POP3 and iMAP versions, with POP3 version the default. I did send/receive all folders and there was a looooong wait while it downloaded (I'm embarrassed to say I have mail going back years). But when it was over, inbox said "We didn't find anything to show...
  8. O

    Outlook 2016 crashes at start

    Silly mistake. I keep forgetting that when Microsoft says "user name" it's actually looking for your full e-mail address. All appeared well, so I restarted the program. There's no sign of the POP3 account, just my original IMAP. Do I have to go through it all over again, and delete the IMAP...
  9. O

    Outlook 2016 crashes at start

    Tried setting up a POP3 account, first using my most recent large PST (which was from October and was on my data drive), then using "new data file." Both showed immediate failure for receiving mail and hung up forever on send test message. Screenshots available if they'll help.
  10. O

    Outlook 2016 crashes at start

    There were two OST files with recent dates. I did succeed in renaming the big one to an OSQ (it's 1,759,000 KB), but the short one is deleted.
  11. O

    Outlook 2016 crashes at start

    I recall no other error messages, or any problems with Word. Excel has problems, but they started weeks ago.
  12. O

    Outlook 2016 crashes at start

    I could not rename my OSTs but did delete them. Then I restarted Outlook and it flickered on with all my emails showing, then flickered off again. Then I restarted it and everything was gone: mail, contacts, and appointments. See attached. I guess I'l try to recover the files from my Recycle Bin...
  13. O

    Outlook 2016 crashes at start

    I just recovered from a system crash a day or two back. I think Outlook worked OK the day after that (I'm not sure), but now it crashes within seconds of starting. I am running the Office 2016 version, in Win 10 Pro x64, with the account set up as IMAP. I had thought, based on experience when...
  14. O

    Worksheet doesn't show on jumplist

    One of my Outlook 2016 worksheets does not show in the Recent Files jumplist and cannot be pinned. Since I use it a lot, how can I fix this? Is there a maximum number one can pin? I have 5 files pinned there now. (Using Win 10 Pro x64)
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