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There's another problem, as well. When I start Outlook, it creates an additional icon in the task bar. It wasn't doing that before. It's confusing.

When I opened Outlook 2016 on my Windows 7 computer this morning, the font size in the Message List has changed to a very small one. I checked the font settings in Other Settings. They are set as they have been at at 8 pt. Segoe UI. To be sure, I compared the settings with my Outlook 2013...

Thanks, Diane. I think you're right on the money. Since I couldn't get the iCloud account to authenticate with Outlook (logging in with webmail is no problem), I removed the account completely. The problem appears to be solved. I should have known it was an Apple problem.

For some reason, Outlook 2016 now doesn't close fully when I exit it. I have to force quit it. Naturally, I've followed all of the recommendations I can find including disabling all Add-Ins, which makes not difference. If I start Outlook in the safe mode, the problem is not there. The only other...

Yes, it is.

Hi, Diane. Thanks for taking the time to try to help. My HKLM has Microsoft Outlook, Windows Mail, and Windows Live Mail. My HKCU has only "Microsoft Outlook". I haven't tried that, but I will. Maybe that step will point to the offender.

It's troubling that 57 people have viewed this post so far, and no one has any suggestions. Obviously this problem is not very widespread.

Every time I reboot my computer and start Outlook 2016 for the first time, I get this error message. I've researched extensively to find the problem, but nothing I've done matters. The problem has been there since Day One of the installation. Outlook 2016 is the 32-bit version on a Windows 7...

It never fails. After posting here, I find the folder. Sorry for the distraction. Is there a way to delete this thread?

Outlook is set up with a POP account. For some reason, all of the folders (and there are a lot) got mixed up and moved around. Running /resetnavpane didn't help. However, we were able to move things around and got most folders back where they were, except Outbox, which is no big deal. The...

I'm moving Outlook 2010 to a new computer. There are two POP email accounts in Outlook. However, there are three PST files: email1.pst, email2.pst, and outlook.pst. email1.pst and outlook.pst are about the same size. email2.pst is small since the account is not used much. All three pst files are...

Outlook 2007 accesses Gmail with IMAP. Every time an email is deleted in Outlook, the message is moved to the spam folder in Gmail. Alternatively, every time an email is deleted, it is marked as spam. Obviously that creates a lot of problems for receiving legitimate emails since every one is...