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My friend's computer upgraded itself to Windows 10 and iCloud stopped working with Outlook. I uninstalled it and reinstalled the new version, but when she goes to sign in it says "An error occurred during authentication". The error is different than the error you would get if the password or...

Thanks for the reminder about using Export. I tend to forget about it and drag folders instead, which is time consuming.

There are about 50 folders that I need to move, I'm not sure what you mean by "compared to the total number". But these folders are all of the folders in a Gmail account that she is not using anymore. I'm moving them to another partition on the same hard drive, to free up space on the C: drive...

A friend had a huge amount of folders in the Inbox of a Gmail IMAP account that was slowing things down in Outlook 2013. I created a .pst file and started moving the folders into it by dragging and dropping them, one at a time. But with some of them, when I drag them over, they are empty, no...

OK I will check that. One question: when I first looked at Outlook yesterday, I noticed that in the lower left status bar it said "Filter Applied". But I could not find any filters when I looked, only that "Hide Marked for Deletion". and when I changed it to IMAP the filter message went away...

Every few days, for some reason the dialog asking for the password comes up even though Outlook has been running for a few hours with no problem. It has the asterisks showing it has the password, and if I put the checkmark in the "remember password" box, it accepts the password that it already...

After I reinstalled the account last week, the problem was gone, until it came back today, it was again not displaying some, but not all, newly received messages, even though they showed up in the popup bubble in the lower right. I finally found the solution, I believe. View>Change View>Hide...

OK thanks.

I did reset the view as the first thing per your suggestion, it did not help. Thanks

Thanks for the info. I some of the missing emails are in the Trash folder, but not all. The number next to Inbox increments upward, indicating they are coming in to the Inbox. Searching inbox does not find them, even ones that I sent myself that I know are in there because they show up in the...

I see that it does display some emails. If I sent from hotmail, it does display in the inbox. If I send from a godaddy account, it does not display, although a popup in the lower right shows it as received. If I click on the popup, I can see the email and open it. Once it is open, I tried...

Outlook 2016 is receiving new messages, more or less - they are shown as a pop up bubble in the lower right for a few seconds when they arrive, and the bold number next to the word Inbox increments up with each new message. But the new messages are not shown in the Inbox, no way to read them. I...