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  1. Diane Poremsky

    Outlook 2016 Can't get Outlook2016 to activate in POP3

    Interesting. I know changing the file name or moving a PST can affect send and receive - the fix is to change it on the email accounts tab in Account settings dialog - select the account and click Change Folder. You need to select a folder in a different data file, Apply, then go back in and...
  2. Diane Poremsky

    Outlook 2016 Can't get Outlook2016 to activate in POP3

    If there was noting in the mail folders, it might have had calendar or contacts, just based on the size. 256KB = empty. At 9000KB, wasn't much in it.
  3. Diane Poremsky

    Outlook 2016 Can't get Outlook2016 to activate in POP3

    Based on the file name, the top one is definitely a pst, created in an older version of Outlook - before Outlook created a new data file for each account and naming the data file with the email address. The bottom one is a PST too now that I look at it again, as it doesn't have the [gmail] folder.
  4. Diane Poremsky

    Outlook 2016 Can't get Outlook2016 to activate in POP3

    Bottom screenshot above is an imap account, top was used for a pop account. On the pdf question - app passwords should be at the bottom of the 2-step verification page.
  5. Diane Poremsky

    select default calendar

    Is that an i or a 1?I It should work with 1 to disable your calendar, assuming it is always the first calendar in the list. The macro here should work - https://www.slipstick.com/developer/code-samples/select-multiple-calendars-outlook/#start
  6. Diane Poremsky

    select default calendar

    The VBA should still work. Any error messages? I've seen windows update reset the VBA security settings. Otherwise, I'm not aware of any add-ins that will do it.
  7. Diane Poremsky

    Outlook 2016 Can't get Outlook2016 to activate in POP3

    >> I just installed Office 2016 and want to reestablish Outlook as a Gmail client using POP3 You need 2-step verification and an app password to use pop in outlook. You can get a new app password in your gmail account settings, at Account settings: Your browser is not supported. More...
  8. Diane Poremsky

    Font Size

    Those are always small and can't be adjusted. What is your version / build number? There was an update that changed them but it applied to older versions.
  9. Diane Poremsky

    Outlook 365 send/receive takes FOREVER - as in 40 minutes

    No on setting a root path for Gmail. Only use it for the few IMAP server that recommend it. One option I recommend is changing the sync settings so Outlook only checks the inbox. If you only use Outlook to read mail and don't use rules on the server to file mail, you don't need to check...
  10. Diane Poremsky

    How will a new Exchange profile handle existing .ost file stored elsewhere?

    OST files belong to the profile that created them. If you use a junction point to move the ost files, you can keep the same profile and move (and reuse) the ost files. Otherwise, Outlook will resync the mailbox.
  11. Diane Poremsky

    Which version of Office?

    If you can find a retail copy of office 2024 Home & Business, that would be the newest. Note: the cheap copies online are illegally sold volume licences and Microsoft could revoke the license at any time. Otherwise, office 2021. Standalone Outlook is available.
  12. Diane Poremsky

    messages disappearing, not deleted

    Are you using a Samsung phone? They have a junk email filter that could be doing it.
  13. Diane Poremsky

    messages disappearing, not deleted

    Can you find the message in your mailbox at gmail.com? If yes, where is it there? A few others have complained about disappearing messages also but I don't know the cause.
  14. Diane Poremsky

    Outlook 2024 LTSC syncing with iCloud calendar - can only make appt. in iCloud

    I had another person with that problem, and I don't think we solved it - reinstalled iCloud and signed out and back in. They created the appt in the Outlook calendar and moved it to iCloud as a work around. It would be something in the iCloud app.
  15. Diane Poremsky

    Outlook ribbon customisations do not 'stick'

    Assuming 1 Microsoft account - File > Info page, at the bottom, click Manage Add-ins. Anything on that list is a web add-in. Find time was a web addin (is now built into outlook as Scheduling poll but is still a web-based app). This was a Microsoft notification to business admins: The...
  16. Diane Poremsky

    Outlook ribbon customisations do not 'stick'

    Removing office web add-ins from the toolbar doesn't work - they sync back down after a restart. But you shouldn't have find time - it was retired. Better is to create custom ribbons with the buttons you want. Put it before home tab and it should display first when you start outlook.
  17. Diane Poremsky

    Cant delete an appointment in Calendar

    Do you get an error when you try to delete it? Are you using the iCloud add-in? You need to sign out of iCloud and sign back in. When asked to save a backup, I recommend no, unless there are a lot of new events that did not sync back to iCloud. If you make a backup, when you sign back in...
  18. Diane Poremsky

    MS365 Subscription renewal showing different dates

    They should both be the same date. Are you sure they are both using the same Microsoft account? re: new outlook. Yeah, its not bad. The legacy version has some features new outlook does not - like import / export (which is coming).
  19. Diane Poremsky

    Is there an add-in to PDF entire folders of email with Microsoft 365?

    For classic Outlook: Adobe Acrobat has a PDF add-in that makes a "package" - all of the messages in a folder are converted to a pdf, with each message a separate PDF within the main pdf. You can browse the pages by subject. It's a really nice feature but there is a limit to the number of...
  20. Diane Poremsky

    IMAP Folders Confusion in Windows Classic Outlook

    The extra folders are often because a mobile app doesn't use the folders the server says to use. I see it more with Apple as they use Sent Messages as the sent folder. Are the extra folders showing in web mail? If yes, figure out which folder is used by webmail and delete the others (If there...
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